Donner Lake Views: Rustic Truckee Cabin!

Reviews

• Ideally stay for our family

  4/5

  We recently had a wonderful vacation at Donner Lake. The house is well furnitured, clean and very nice inside . it's perfect for a large crowd and not too far away from everything . Our family is very active so the stairs were not a problem for us but , I could see if others were less fit or active it would be a problem. Overall a perfect week for us.

  *This review was originally posted on Vrbo

• Great Location & View

  4/5

  We loved the location of this property enjoyed the views of the lake and Castle peak. The listing is accurate that the cabin is older. The carpet is very thick and holds a lot of dust. Bathrooms are updated nicely. There are a lot of stairs! I didn’t mind it but could see how it could be a problem for someone older.

  *This review was originally posted on Vrbo

• Frustrating

  1/5

  The property itself was average. Outside, on the deck, was filthy. Communication with Evolve was poor, and it was absolutely terrible with the property manager/owner. We are still trying to get communication from the property Manager/owner because we left an item at the house and we want to retrieve it. Very frustrating. We worry that we won’t be able to get this item back and it was valuable to our grandson.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lindie, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We have been informed about the item you left behind. The property manager has already searched for it but was unable to locate it. However, the homeowner will have them check again after the current guests depart and will personally look for the item during their next visit over Labor Day.
  -We are committed to maintaining a high level of customer service and apologize if our communication did not meet your expectations.
  -Although we do our best to keep the outdoor area clean, if there are a few days between guest check-out and the next check-in, it is certainly possible for Mother Nature to have an effect on the outdoor area once our cleaning crew has left.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Fun family trip

  4/5

  It was a nice place. Close to water and kid friendly

  *This review was originally posted on Vrbo

• 4/5

  Overall, very nice place. Listing says "steps required to access property" -- true, but a bit understated. There is one steep flight up from the street, then a less steep flight to to lower level of the house. Once inside another steep flight to the living area, then another steep flight to bedrooms 4 and 5.

  *This review was originally posted on Vrbo