Game Rooms, Sauna & Decks: South Lake Tahoe Home

Reviews

• Decent house / great host

  5/5

  The house itself was a bit worn and not in the best condition. Certain areas felt dirty, the pool cues were all in rough shape, and the shuffleboard table was wobbly and felt like it was on the verge of falling apart. I was also surprised to learn that the hot tub required a separate reservation and additional fee to be heated and ready for use. I wish that had been communicated more clearly before our stay.

  That said, the house definitely served its purpose. It comfortably slept all 12 of us, and everything was functional. It just felt a bit outdated and in need of some maintenance. The grill and sauna are a couple of examples that could use some attention.

  The highlight of our experience was Kiran, our main point of contact. He was fantastic from start to finish. He accommodated a 4-hour early check-in and a 3-hour late checkout, and even got the hot tub up and running for us on short notice after we arrived. He was super responsive, helpful, and cared about making sure we had a great experience.

  While the home itself wasn’t quite what we expected, Kiran’s service made a big difference and left us with an overall positive experience. Because of that, I’d consider booking through Evolve again in the future.

• Nice location but poor property preparation for guests

  2/5

  Great location and price given the number of rooms, but there were a lot of problems with the property upon arrival. The hot tub was low on water and dirty, and the dishwasher had a clog and sitting water, so we had to hand wash all of our dishes during the trip. The sauna also didn't work, and the barbecue grill barely functioned due to limited gas flow, which we found out as we were trying to use it for dinner. There were also some beer cans found from previous guests.

  The local contact Adrian was very helpful in getting the hot tub fixed.

• 1/5

  the house was very dirty. there was a lot of dust everywhere and dirt. all of the closets were dirty and full of broken cleaning equipment. The balconies were dirty, the chairs were broken, the jacuzzi and sauna were very dirty. All of the windows were very dirty. The internet was not working, and one level did not have electricity. The kitchen was very dirty and smelly. there were spider webs everywhere throughout the house. There were broken lightbulbs on the balcony floor, and the smoke detector was missing a battery. We are under the impression that the house has not been clean in about 6 months. The management did not come to the house to check it at all. we were not able to use anything that was in the house because it was so dirty.

  *This review was originally posted on Vrbo

• 1/5

  You changed our house on the day of our arrival to a house that is listed for 10 people. We are a group of 18!! There is really only 1 usable bathroom for 16 people! The second shower is open to the bedroom so not a privatespace leaving just one useful shower. Two people stayed on the pullout living room couch so that early risers had nowhere to sit. We had to share bedding from other beds because there were no extra sheets and blankets or pillows. Finally the hot tub got repaired and was usable. I understand that the house we rented was damaged at the last minute and you replaced it with this one. This house was half the size of the one I rented. Sam said it would fit 20 nicely when he called to make the change!! Not so. I hope you will compensate us in some way as you have stated in your agreement.

  *This review was originally posted on Vrbo

• Great affordable stay

  5/5

  Place comfortably slept all 10 of us. If you’re looking for a property that is affordable and can hold a large group, this is the place.