Central Santa Clara Home w/Beautiful Outdoor Areas

Reviews

• Ewwww…DIRTY FILTHY HOME

  1/5

  Dirty, Filthy Home. Only thing going for is it’s location. I’ve stayed in many VRBO’s but this property was the most disgusting home I’ve ever stayed in. Desperately needs a whole house deep clean! Black mold in shower, tub, bath mat. Bathroom flooring gross. Carpeting, flooring needs to be thrown out. Barely functioning original shower fixtures, loose tiles taped up, questionable electrical and plumbing for appliances. Bedding, linens need to be thrown away and replaced. I would not recommend this property. Major renovations need to take place.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carole, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  - We are speaking with our cleaning team to ensure that this does not recur for future guests. While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend. We're refunding your cleaning fee as a gesture of apology. You will receive a confirmation email regarding this within the next 2-3 days.
  Thanks for taking the time to leave your review. 

• Perfect stay in San Jose

  5/5

  We stayed 3 nights for my daughter's graduation at Santa Clara and it was the perfect location and the perfect house. We loved the backyard that is set up for outdoor dining and the inside was comfortable and clean. The kitchen has everything you need. The house was exactly what we needed!

  *This review was originally posted on Vrbo

• Family visit

  5/5

  The whole family of 5 came to visit grandparents in the area and stayed at this lovely house. Just as described in the listing. Plenty of space, well equipped kitchen, games, movies, nice outdoor areas in the yard. Perfect location for our visit as well. We would highly recommend.

  *This review was originally posted on Vrbo

• Excellent Property in great location

  5/5

  Well organized and accurate to the description and photos. The property is located in a quiet neighborhood, and we were able to let our dog enjoy the backyard and also many walks along the sidewalks leashed in the neighborhood. The labels for outlets/switches/faucets etc were helpful and made us feel right at home. We have family in the area and would definitely stay again in the future.

  *This review was originally posted on Vrbo

• Great location!

  5/5

  We appreciated the labels on switches and faucets etc -- the backyard was great! Would definitely stay there again.