Sacramento Home w/ Fenced Yard: 6 Mi to Dtwn!

Reviews

• Just a few things

  3/5

  The house was as listed. It’s a nice home however one of the bedrooms smelled strong of cigarettes, the water pressure in the master shower was very low, throughout the stay we saw cockroaches in the house, the german shepherd next door has access to the backyard from a whole in the fence, & the power went out for a while due to wind.

  *This review was originally posted on Vrbo

• Clean and quiet

  3/5

  Overall, a nice house in a quiet neighborhood. The property was very clean which my wife and I appreciated. It was very close to a playground which was nice for my daughter. The main problem I had was that the refrigerator was broken and had a constant slow leak that was annoying to continually wipe up. This wasn’t a huge deal because we didn’t stat very long, but it is pretty inconvenient to not have a working refrigerator. Also there was no apparent wifi, not really a big deal for me, but it was an advertised amenity so it should have been available.I only stayed here because I was visiting family nearby and I wanted my daughter to have a quiet place to sleep, and not deal with hotel noise. So the rental served its purpose for that. I would’ve rated it higher if the advertised amenities were available.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brandon, we're glad you enjoyed your stay, but we're sorry certain aspects fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We sincerely apologize for any inconvenience caused by the refrigerator not working. We had a technician fix it before your stay, we know that it is a minor issue, and we will be checking to make sure it is working properly to ensure our high standards are being met and exceeded
  -Regarding the Wifi, we currently have the best internet we can find in our location. Yes, the internet service is handled through AT&T. While we want our guests to enjoy their stay here, sometimes external factors like the internet are simply out of our control. We know how frustrating it is when you cannot access the internet. It was a router issue we remedy this by resetting it before check-in, and shouldn't be a concern for future guests
  -We wish you had reached out to the Guest Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately but were not given the opportunity to
  We appreciate your feedback, and we are confident that future guests will continue to enjoy five-star stays here!

• Great Host

  5/5

  Great property

  *This review was originally posted on Vrbo

• Not Ready to Renting

  3/5

  The location of this house is great...very close to Downtown/Discovery Park. The house is not equipped with anything listed on the ad. We showed up and had NO SILVERWARE. I called the owner and he stopped by with a bucket of silverware which I assume came from his house. We then realized there were NO TOWELS. We had 6 adults and 3 towels supplied. Once again called the owner and he stopped by with towels. We were there for a music festival so didn't really cook anything which is good because there is nothing in the house. No cups, a couple of plates, a pot and a coffee maker. Literally all the cabinets were empty. The owner was very responsive but at a point we were annoyed that we had to ask for things and stopped calling and just lived with it. The showers are tile floor with no shower rugs which made for an entertaining shower exit for all of us. The mattress need to be better, cheap blinds let all the light in. Overall not impressed. It should not be on VRBO until it is completely ready to rent.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Garrett, we want to make vacation rental easy for everyone, and we're sorry that you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We are glad that you liked the location of our property and that it was close enough for you to enjoy your music festival
  - We apologize for the oversight in the silverware and towels missing from our home. The guests before you took these items and it wasn't reported to us by our cleaning team. Everything has since been replenished
  - We will look into adding bath mats to the bathroom as the safety of our guests is very important
  Thanks for your valuable feedback as we continue to improve for future guests!

• Great place!

  5/5

  Very nice area and home. We cooked an awesome dinner the one night.

  *This review was originally posted on Vrbo