Riverside Oasis < 10 Mi to Dtwn - Great for Groups

Reviews

• The place is weird

  1/5

  Summary from all 16 people that stayed there was "this house is weird". The way the house was laid out looked like everything was an afterthought fix. There is no central kitchen area, just two apartment style kitchens in two random rooms. The pool was dirty. The house was dirty. Many of the blinds didn't work. Staying in a dirty place while being charged an almost 600 cleaning fee is ridiculous. With 16 people, we had people sleeping on the floor, sofas and even one stayed in their van. This despite the ad stating it would sleep 21 people. We received an email the day we checked in saying "We reserved some rooms for ourselves which are not included in the rental". When we asked why and we were told they were never a part of the rental. We had 5 fewer people than the capacity of the rental and we still had people sleeping in their van and unoccupied rooms we were not allowed to use. We planned on hanging out at the house and cooking meals, but no one wanted to be at the house so we just ate out at restaurants. Everyone was disappointed at spending over 5,000 to stay here. I do not write reviews very often at all, but this one deserved a review. Would not recommend.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner; Hi Kirk, We strive to provide every guest with a great experience and have had very good experiences with our guests.
  
  - The very large home is divided into 3 separate units, I occupy one of the units and usually leave when we have guests booked. One of your guests told me that there would be over 21 people which is over capacity and we do not guarantee separate beds for everyone. We have the capacity to sleep 21 people not all in separate beds we have 6 bedrooms with 4 king-size, 3 queen-size, and 4 futons. We're sorry if you misunderstood we will verify that the listing is correct.
  - We take cleanliness very seriously and the cleaning fee is because of the size of the house and the number of people who stay to ensure everything is 100% guest-ready, clean, and sanitized. We also have regularly scheduled pool maintenance and have not had any issues with the pool being dirty.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Enjoyed Stat

  4/5

  The best part of the was the yard. The pool wa fun and there was lots of room to relax there was not a large gathering place inside but plenty of room for privacy. Overall a great stay

  *This review was originally posted on Vrbo