Sunny Palm Springs Vacation Rental w/ Heated Pool!

Reviews

• Easy getaway

  5/5

  Quick access from airport, close to grocery stores and restaurants. Lovely pool area.

  *This review was originally posted on Vrbo

• Getting out of the snow and cold

  4/5

  Liked the unit and close to the pool and hot tub. Did not like having to carry our lounge chairs to and from the pool each day. No umbrellas for shade was a negative. Water temp and clean of the the pool and hot tub were great. Liked the pool guy. Were almost out of TP called our POC and was delivered right away. Having Vonn's, Target and Trader Joes close by was nice The key marked gate did not open any gates..

  *This review was originally posted on Vrbo

• Excellent vacation rental!

  5/5

  My husband and I have stayed in many condos while vacationing, and this one ranks very close to the top! Tastefully appointed, clean, all the amenities we needed. We loved the proximity to the pool and the quiet neighbors. Conveniently located near grocery stores as well! If we ever go back to Palm Springs, we will definitely stay here again.

  *This review was originally posted on Vrbo

• Very clean and comfortable. Updated kitchen and appliances.

  5/5

  Good location and friendly neighbors. Pool was warm and played pickleball everyday.

  *This review was originally posted on Vrbo

• Tired property

  2/5

  This property needs renovation. Dirty carpet in bedroom with a bed that sags in the middle. Shower is either scalding hot or cold. The kitchen is not well stocked and we had to ask for additional plates to serve a couple lunch. The plastic glasses in the kitchen were underwhelming. My husband fixed the hinge on the kitchen cupboard when we arrived because the door was falling off.

  The area rug in the livingroom placed over the old carpeting is a tripping hazard since it is curled up on the corner. The partial sectional sofa is poor because the cushions fall off when anyone sits on the sofa. This was done to put an old sleeper sofa in the room to accommodate more guests.

  The property is overpriced for the condition of the property and we were very disappointed.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mike, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  -We deeply regret that the property did not meet your expectations. It's important to note that all the kitchen appliances and accessories provided are accurately listed on the booking site. However, upon learning of your needs, the property manager promptly supplied a brand-new box of dishes stored in the property supply closet. Additionally, they made a trip to Target on the same day to procure a couple of serving platters, as per your request. The cabinet door issue was not brought to our attention during your stay; otherwise, we would have promptly arranged for its repair during one of the two visits or at any point throughout your stay.
  -Regarding the carpet, while it was shampooed just a month prior to your stay, its light color does tend to show dirt from high traffic. Nevertheless, we have taken immediate action by arranging for professional cleaning once again, and plans are underway to replace it as soon as logistically possible.
  -We have not received any previous complaints about the bed, couches, showers, or area rug. However, we take your feedback seriously and will inspect and evaluate each of these areas without delay. Had you raised any of these concerns during your stay, they could have been addressed promptly.
  Your feedback is greatly appreciated, we strive to ensure an exceptional stay for all our guests and eagerly anticipate this property hosting many more satisfied guests, as reflected in our numerous positive reviews.