Palm Springs Retreat w/ Pool Access, Near Downtown

Reviews

• Perfect Palm Springs Retreat

  5/5

  Sean’s beautifully remodeled condo is the best private location in the complex and easy walking distance to many excellent downtown Palm Springs restaurants. If you enjoy trying your luck, Agua Caliente Casino is right across the street. Don’t delay. Book Sean’s condo for a perfect Palm Springs retreat.

  *This review was originally posted on Vrbo

• NOT AS ADVERTISED

  2/5

  This condos condition was awful. Had not been cleaned by anyones standards. Pee around and under paper holder. Owner had it cleaned and cleaners did not clean the pee. Advertised as remolded. No floor boards, kitchen only had cabinets we couldnt even see in them they wew so high.. Every surfaces is awful. Poorly done dirty

  grout

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Janet, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Thank you for your feedback. I’m sorry to hear that your stay did not meet your expectations.
  - I take cleanliness and comfort very seriously and have been using the same cleaning team for the five years I’ve been hosting guests at this condo. Many previous guests have complimented the cleanliness of the space, and I personally inspected it after your stay. However, I understand everyone’s standards and expectations can vary, and I want all my guests to feel comfortable.
  - You mentioned concerns five days into your stay, and I addressed each one promptly, offering both a partial refund if you preferred to check out early and an additional cleaning at no charge. The team returned to thoroughly clean and refresh the space, but I understand this didn’t fully resolve your concerns.
  - It's important to note, the “pee” stain, is actually a small, permanent rust mark near the toilet paper holder that’s been there since I purchased the condo. No other guests have mentioned it, but I’m sorry it affected your experience.
  - As for the towels, I provide four bath towels for two guests, which is typically sufficient, but there is a washer and dryer available for additional convenience.
  Again, I appreciate the opportunity to improve, and I’m always available to address any questions or concerns during a stay.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Excellent

  5/5

  Condo was well located. Could walk downtown to all restaurants and shops.

  The condo was well equipped with everything you would need and was very clean. Had an issue with the tv and it was attended to right away. Would highly recommend.

  *This review was originally posted on Vrbo

• much better than a hotel

  5/5

  The place was clean the host was on my concerns (chirping fire alarm) right away. Location location. And the pool did not have many people in it. Compared to my experience at hotels.

  *This review was originally posted on Vrbo

• Perfect Palm Springs getaway

  5/5

  My friend and I had the best time and wished we had booked a few more days.

  Our guest contact was there to greet us when we arrived and we loved everything about our condo.

  We loved the pool and the perfect location to walk everywhere.

  We will definitely be back.

  *This review was originally posted on Vrbo