Oceanside Retreat w/ Balcony - Walk to Beach!

Reviews

• Great family gathering place

  5/5

  The home was clean, and had great hang out spaces Lots of rooms and bathrooms. Close to restaurants and morning coffee. The walking distant beaches were rocky and were not accessible. Had to drive and park to go to Sandy beach. I would stay three again.

  *This review was originally posted on Vrbo

• A fun family space

  5/5

  Great location close to everything in walking distance. Clean and spacious accommodations. Patrick is a very attentive and helpful host. Thanks for ensuring our infants were comfortable.

• Great Place for family meetup

  5/5

  The home was clean, and very large. Awesome spots to just hang out like on the roof top patio. Close to food and morning coffee. Only a 3 minute driver to downtown Carlsbad village and sandy beaches. I would stay there again.

• Disappointing

  2/5

  While the accommodations for our family were adequate, there were many issues that made the stay less than acceptable.1 - at least one of the beds was not clean as sand was in the sheets. The linen had to be was the next morning - this is absolutely unacceptable.2 - No cleaning items were found to clean kitchen counters or table. Luckily, we took Clorox wipes. 3 - the condo did not have a broom or vacuum to sweep the floors. With little children, this was a huge issue for us. 4 - extra toilet paper was not accessible. Luckily a deliver box was found outside, when brought into the house, it was evident it was toilet paper. This should have been communicated to us by cleaning service or the owner.5 - one ONE wash cloth was found in the entire facility. If wash clothes were not available, it should have been communicated in advance.6 - the beach chairs were atrocious and unusable. 7 - the stove had two knobs that were difficult to operate as they just spinned around and it was difficult to determined if the burners were off.8 - a child safety gate should be made available or minimally inform guest to bring one. We had to locate one to keep our little ones safe. Of all the homes we have rented in the past, this one left much to be desired and we will not be returning.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Steve, we followed up with the homeowner after reading your feedback, and they wanted to share the following: Our goal is to ensure that our guests have an exceptional stay with us and provide high standards of hospitality. We are sorry to hear that you did not have the five-star experience we endeavor to provide our guests.
  - We value the cleanliness and condition of the home and we ensure to have it professionally serviced and cared for as well as visiting the home to check in ourselves.
  - We aim for transparency and our listing, photos, and amenities listed are accurately advertised. At this time, we do not provide a child gate and we will consider it for future guests. We apologize for the beach chairs you found. They were left by other guests but based on your feedback, we may need to trash those since they are in an unacceptable condition and are not part of the offering we provide our guests.
  - As it is standard in vacation rentals, we provide bath towels, hand towels, and washcloths for up to 10 guests. We are saddened to hear that they have either been taken or were not prepped by the cleaning team for your visit. We will share this feedback with them to prevent this issue for future guests.
  - Communication is important to us and we maintain consistent availability. We wish you had reached out to us during your stay if had any other needs to make your stay more comfortable. As it has been noted in previous reviews, we have accommodated guests with extra items or necessities for their visits when requested. Items like a baby gate can be given temporarily if necessary.
  We truly do all we can to make the best possible experience, and we look forward to this property hosting many satisfied guests.

• July 4th Stay

  5/5

  The house was beautiful and had everything we needed to cook at the house. It is only about 10 minutes from Trader Joe’s which was nice.

  Having a garage was a nice addition, but we did not have a garage door opener so had to go back and forth when pulling in and out of the garage, but that wasn’t and issue since we had a group of 6.

  The street was quiet at night, even fireworks stopped at midnight.

  We also asked to check in early since our flight got in early. The property manager was very accommodating.

  I would recommend this property for a large family as it is close to the beach, restaurants, and parks. Also only a 40 minute drive to the San Diego Zoo.

  The only thing I did not notice when I booked was there is no AC. This was not an issue though since the weather was beautiful and the breeze cooled down the house nicely.