Colorful Long Beach Bungalow w/ Patio & Grill

Reviews

• Cute little spot

  5/5

  There was some initial confusion on how to check in, only because I had assumed the communication would come through VRBO and didn’t see that the property management company had actually just sent a direct email with all the info! The unit was cute and exactly what we needed. Unfortunately we chose to stay during the 4th of July, not realizing that every other house on the street (and in the city) would be setting off illegal fireworks all night and into the morning. As a result, we checked out in the middle of the night because our dogs were just terrified of all the noise. We would stay here again, just not on the 4th! Lol

  *This review was originally posted on Vrbo

• Experience

  5/5

  We enjoyed our stay.Super cute comfortable and cozy home. Thank you!

• Needs cleaning

  3/5

  Property has great character but hasnt been properly cleaned in quite some time. Dirt/dust on many surfaces and corners. Dried food on some utensil, stains and dried specks of food on ottoman. Bed not tidy and mattress pad had hair on it(ick) . Shower curtain was discussing and the property cleaning lady replaced it but ignored the rest.Talked to the owner and she said “its not a fancy hotel”. The owner agreed to refund the cleaning fee, but, never sent it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jeff, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We strive to ensure every guest has a wonderful experience with us, so we were disappointed to hear your feedback. We would like to take a moment to address your concerns.
  - Our professional cleaning service thoroughly cleans the home before each guest's stay. To ensure our high standards are being met our cleaning team takes photos after each cleaning has been conducted. We can confirm that the home did pass the pre-stay inspection in preparation for your stay. However, after hearing your concerns, we promptly responded and sent our cleaning team back to the property for a re-cleaning. We always aim to address any issues that arise and work collaboratively with our guests. We apologize that we were unable to meet your expectations due to the lack of requested documentation. We are committed to going above and beyond for our guests and are confident that future guests will have an excellent experience.

• Great stay

  5/5

  Everything was great. The house was very comfortable and clean. The backyard was wondeful for puppy. Woupd definitely stay here again.

  *This review was originally posted on Vrbo

• Cute and well kept place

  5/5

  The place was perfect for my needs. Having a full kitchen to use was great, the back yard was a tranquil escape and the neighbors were all very friendly. The owner reached out to make sure all was well and I would definitely stay here again when I'm in Long Beach!