‘Lakeview Lodge’ Fit for Groups < 1 Mile to Lake!

Reviews

• Location

  4/5

  It was ok, location was good, but the place needs to be dust and beds sheets cleaned.

  *This review was originally posted on Vrbo

• Location

  4/5

  It was ok, location was good, but the place needs to be dust and beds sheets cleaned.

• Disappointing

  3/5

  We were looking for a lake vacation where we could use our paddleboards, kayak, and other water sports in the lake. The listing led us to believe that this was the right place to do so. I even verifed with Evolve before we packed the boards in the car.. Were told purchasing 30 dollar each wrist bands would gain us access. Unfortunately the lake and beach clubs in listing are private and we could not get in even with wristbands. Not much else to do there. While pretty surroundings we wanted an active vacation and wasted our time and money. I was told by the Lake Association that I was misled. I asked owners for 50 percent compensation as if we knew the reality we would not have booked. They gave us 272 dollars and an apology. To me, 272 was not adequate to compensate for wasting our vacation time and money.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Michele, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - While the beach clubs are not accessible to short-term renters, the trail around the lake and the lake itself are accessible through the use of our ALA pass (Arrowhead Lake Association). 
  - With the ALA pass, you could have enjoyed access to the scenic trails around the lake, small beaches with picnic areas, and direct swimming in the lake. Please note that Lake Arrowhead is private and only registered watercraft are allowed.
  - In the Lake Arrowhead and Mountain area, there are numerous additional activities. We offer brochures and references in our home welcome guide. We apologize that your stay didn't meet your expectations.
  Thank you for sharing your review. Your feedback assists us in understanding our guests' perspectives and improving wherever possible.

• Inaccurate description

  3/5

  Family had a wonderful time. But pls be advised that the photos they uploaded online was too filtered. Property was clean though and well equipped, except for the barbecue grill that seemed not been cleaned since it was bought. All food debris stucked at the bottom.And pls emphasize that the washer and dryer is inside in one of the bedroom. Which is no big deal. Overall it was a good stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Sheera, we always appreciate hearing from our guests, but the homeowner would like to take a moment to clarify a few things raised in your review:
  -Our listings are carefully built to reflect our properties in an accurate light and we use professional photos so guests have an idea of what to expect. We strive to be transparent with our guests at every stage of the booking process
  -Regarding the barbeque grill, we do have our cleaning crew clean the grill and ask they provide pictures each time showing that the barbeque cooking surface (grill) is clean
  -The layout and location of the washer and dryer is clear in our listing photos, but we are sorry if it caught you off-guard
  We take our guest experience seriously and strive to provide an enjoyable stay for each guest. We appreciate your feedback so we can continue to improve and help this owner provide guests with the 5-star service they are known for!

• Good location , beautiful view of the lake

  5/5

  Property was good and located on a quiet area. If you want piece and quiet, this would be the place to stay.

  *This review was originally posted on Vrbo