'The Castle' Hacienda Heights Home w/ Patio & Pool
Description
Located on 4.15 acres of well-manicured hillside just 19 miles outside of Downtown Los Angeles, 'The Castle' calls to groups seeking a peaceful stay in an awe-inspiring setting. This 4-bedroom, 3.5-bath Hacienda Heights vacation rental is a 1930s Spanish Colonial home with ample living space and stunning views of the San Gabriel Valley and San Bernardino Mountains. Venture out to visit the area's iconic attractions, or stay on-site and you can relax by the property's beautiful outdoor pool!
Amenities
- Pets Allowed
- Essentials
- Laptop Friendly
- Central Air Conditioning
- Central Heating
- Private Outdoor Pool
- Wireless Internet (WIFI)
- Washer
- Free Parking
- Near Ocean
- Kitchen
Map
Location Details
DOWNTOWN LA (~19 miles): Little Tokyo, Walt Disney Concert Hall, Grand Park, Angel's Flight Railway, Downtown Los Angeles Art Walk, Dodger Stadium, shopping, dining
HOLLYWOOD (~26 miles): TCL Chinese Theatre, Hollywood Walk of Fame, Griffith Park, Griffith Observatory, Paramount Pictures Studio Tour, shopping, dining
FAMILY FUN: Disneyland (19 miles), California Science Center (22 miles), Los Angeles County Museum of Art (27 miles), Universal Studios Hollywood (28 miles), Santa Monica Pier (34 miles)
OUTDOOR ACTIVITIES: Hacienda Hills Trailhead (2 miles), Turnbull Canyon (2 miles), Arroyo Pescadero Trailhead (5 miles), Whittier Narrows Recreation Area (7 miles), Murphy Ranch Park (7 miles), Chino Hills State Park (16 miles), Junipero Beach (27 miles), Venice Beach (35 miles), Limestone Canyon Regional Park (44 miles), Crystal Cove State Park (45 miles)
AIRPORTS: Ontario International Airport (29 miles), John Wayne Airport (31 miles), Los Angeles International Airport (31 miles)
Reviews
Wonderful
5/5 Everything was perfect!
*This review was originally posted on Vrbo
Great stay, super helpful manager!
5/5 Property manager was incredibly responsive and helpful while there, the accomodation is beautiful and has a great view of LA
Beautiful home cleanliness needs improvement
4/5 The home itself is beautiful but both the sheets and towels had stains. The home owner brought out some new sheets which was very nice but first impressions are lasting . Hope this review helps evolve improve these issues for future quests .
Amazing Views!
5/5 The castle is as advertised and the views are amazing. Getting there is pretty scary due to the curves up the mountain but once you get there, the castle and views are awesome. We were a family of 10 and all fit comfortably. My only issue was a drainage issue in one of the showers. Otherwise the castle was very cool to stay at and we enjoyed it. Thank you.
*This review was originally posted on Vrbo
Third Party Management companies ruining customer experience
2/5 Really no complaints on the renting process, and the communication up until the day of the rental. The rules seemed pretty straight forward, send the owners of the property which happened to be a third party management company called, ‘Evolve’ a picture of my ID 48 hrs before check-in at 4p to get gate code access and lock box instructions.This was done on my end, and then nothing was ever communicated back to me. The day of check-in, still no information on gate code access, or lock box instructions. So naturally, I called the number that on the contact page. Turns out the gentleman I spoke with was the manager of the cleaning service that Evolve uses when they turn over the house after guests complete their stay. He said that he never received my ID photo, and for me to text it to him because it’s easier. I replied, “no problem” and sent a follow up. Close to the check-in time, I still received no confirmation, no information about gate code access, or any lock box instruction. I called the gentleman that I had correspondence with earlier and he said that there would be no need for any of that because the cleaning crew was still turning over the house, and that they’d let my party in. As I mentioned before, check in was at 4p and we arrived at the property around 4:30 to give a buffer of time for the cleaning crew to finish the home. They were still not finished cleaning the house. My party and I decided to leave the home to give the crew more time to finish. We came back at 6p and the cleaning crew had just finished up (2 hrs after check in). They unfortunately still did not leave me any gate code information, nor lock box codes. I did not realize this was a problem until more of my party made their way to the house and were locked of the gate that I didn’t have codes to( gate was open while the cleaning crew was there). I had to call the cleaning crew manager again and get the gate codes after about 20 mins of waiting. On check out, the cleaning crew manager still did not think to give me lock box codes for the keys until the absolute last moment as we were trying to leave the property. There was no binder or Manual for myself to familiarize myself with the house, even any first-aid location instructions in case of emergency. No reimbursement for the 2 hrs of time I was not able to be in the house due to cleaning. Simply put, this rental was way too expensive to have this many hiccups.
*This review was originally posted on Vrbo
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