Pet-Friendly Clovis Home - Near Mall & Waterpark!

Reviews

• Stay

  5/5

  Excellent ! Nice house, good location, house well stocked. Enjoyed our stay. Would highly recommend!

  *This review was originally posted on Vrbo

• Great stay Great place

  5/5

  Everything was great. If they're is one thing to suggest, they need frying pans. But we had a great stay. We would VRBO here again.

  *This review was originally posted on Vrbo

• Bath linens

  4/5

  When you have four guests just having five towels, two hand towels, and two wash cloths is not a good plan, even if it is only two nights. We made it work but you should rethink the standard. Thanks for the stay! It is a lovely, comfortable home!

  *This review was originally posted on Vrbo

• Surprised

  2/5

  Our stay was going well until we opened the curtains in the living room and the whole track fell down and hit my wife and fell near out two young children. When we reported the incident to the property manager, instead of concern if anyone was injured, we were accused of pulling the curtains down. The property manager claimed they were professionally installed, but the way the whole thing came down with a normal opening of curtains, it is not feasible that it was installed by an expert. We have stayed at this property before and it was missing items, coffee, body wash, shampoo etc. and this current stay we were asked to bring in delivery items off the porch. All this would be normal stuff, however between the faulty curtains and missing items, you should be prepared to be a part of this person's or groups learning curve of managing short term rentals.

  Manager's Response:

  Thank you for your feedback. We regret that the curtain incident disrupted your stay and are relieved to hear no serious injuries occurred. After reviewing the situation with a professional, it appears the curtain rod sustained damage that was more significant than expected from normal use. We understand accidents can happen, and we appreciate your understanding as we address such issues to maintain the property for all guests.
  
  As repeat guests, you’re aware we strive to maintain the property to high standards. The missing items you mentioned, such as coffee and toiletries, were not reported during your stay, and we would have happily addressed them if notified. Similarly, our request to bring in delivery items from the porch was made with courtesy and should not have impacted your stay.
  
  We value guest feedback and are committed to improving, but it’s essential that we address damages accurately to protect the property for future guests. We appreciate your understanding and hope for a smoother experience should you choose to visit again.

• Lovely home in quiet neighborhood

  5/5

  Our stay was perfect. The home is nicely set-up and super clean. The neighborhood was quiet. We enjoyed our stay.

  *This review was originally posted on Vrbo