Borrego Springs Home w/ Desert & Mountain Views!

Reviews

• Not as advertised

  2/5

  We looked forward to our stay at this property based on the review in VRBO. The neighborhood was quiet and there were great views of the surrounding area. However, the first thing we noticed before entering the house was dry mud on the driveway and sidewalk, so we decided to take our luggage through the garage. The garage was dirty as well and upon entering the home noticed cat hair on the rug. Overall cleanliness was not what we expected. From cat hair to human hair in the sinks, shower and floor, to mold in the washing machine. In addition, there was a cat entry door in one of the bedrooms that blew open whenever there was a breeze. All windows and floors looked like they had not be cleaned recently. Spider webs and dirt were in the window tracks. A thorough cleaning of the house would greatly improve the stay at this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi R, we’re happy to hear that you enjoyed the views of the surrounding area! We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our property seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’ve talked with our cleaning crew to ensure this issue does not recur for future travelers. We do our best to keep the outdoor area clean and looking nice, however, it’s certainly possible for the weather to affect the area once our landscaping crew has left.
  - We wish you had reached out to us during your stay. We would've been more than happy to send our cleaning crew to resolve your concerns and make your stay more comfortable.
  - Our cleaning crew works hard to thoroughly clean and sanitize the entire property between guests and we're sorry to hear that you found a previous guest's pet hair in the home.
  - We use a professional cleaning crew to ensure that the home is cleaned and sanitized between guest stays. Our crew does a walk-through of the home before all guest arrivals and we’re confident that the home will meet our high cleanliness standards before our next check-in.
  - We hope you keep us in mind for your future travels. We’d love to host you the next time you visit. Your feedback assists us in understanding our guests' perspectives and improving wherever possible!

• BORREGO SPRINGS

  5/5

  The 3 bedroom house with 2 bathrooms was clean and in good shape. Plus, it was nearby activities we wanted to do: golf and star gazing.

  *This review was originally posted on Vrbo

• BORREGO SPRINGS

  5/5

  The 3 bedroom house with 2 bathrooms was clean and in good shape. Plus, it was nearby activities we wanted to do: golf and star gazing.

  *This review was originally posted on Vrbo

• BORREGO SPRINGS

  5/5

  The 3 bedroom house with 2 bathrooms was clean and in good shape. Plus, it was nearby activities we wanted to do: golf and star gazing.

• Quiet Oasis in Anza Borrego

  5/5

  Great place to stay in Anza Borrego, close to town and all the good hiking trails in the Park including Fonts Point and The Slot. Very quiet and spacious....definitely would stay there again.

  *This review was originally posted on Vrbo