Secluded Arnold Cabin Rental w/ Deck & Gas Grill!

Reviews

• Needs some work

  3/5

  This house fit 10 nicely. The kitchen is well equipped. Nice sized bedrooms. Plenty of space for us to spread out. There is a nice variety of games, puzzles and books. Nice outside deck. The host was responsive to our questions/concerns.

  A bear had gotten into the trash before our arrival. The host encouraged us to clean it up ourselves so as to help avoid further bear activity in the area. We spent time right after we checked in picking up a lot of disgusting garbage that was strewn across the ground.

  Unfortunately there were several other issues during our stay as well. There were dirty dishes in the dishwasher when we arrived. One of the beds didn’t have clean sheets on it. There were no dish towels. We had to clean off the deck furniture before using it, as well as the grill which was covered in grease. The propane tank for the fire pit was empty. The pool table is not level and the other games in the basement are low quality, which was disappointing as they are a big part of the reason why we chose this rental. There was a lot of mold on the inside of one of the shower curtains. The VRBO listing mentions a complimentary bottle of wine which we didn’t receive.

  The host apologized for the state of the house. It sounds like the cleaning crew failed to do a satisfactory job.

  Our overall experience here was disappointing although it did sound like the host was going to make efforts to improve stays for future guests. We were given a 6% refund for our trouble.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kate, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following: We sincerely apologize for the issues with trash and cleaning. Unfortunately, the previous guests left food residues in the recycling bin, which attracted bears. For your safety, we advised you to clean it up and offered compensation for the inconvenience, as trash on the ground can attract more bears.
  We strive to ensure every guest enjoys the best possible stay, and we eagerly anticipate hosting many more satisfied guests at this property, as evidenced by our other reviews.

• Spring break

  5/5

  Took the family to Arnold for Spring Break. Three families had a great time here, plenty of room. The kids loved all the games downstairs.