Yuma Vacation Rental w/ Community Pool!

Reviews

• Disappointed

  2/5

  The pool had leaves and such along with an old torn Sun chair cushion floating in it. The lounge chairs were falling apart. The pool man came on Monday (we arrived on Friday) and the pool appeared nice but the old cushion was left on the pool deck, evidence of what had been. I wish I had trusted prior reviews of barking dogs. We left so we didn’t have to listen to them. SMELL was awful. They tried to cover up the OLD smell with plug ins. The master bath water was reversed along with the light switches. Large crack in kitchen ceiling, apparent electrical outlet hole in closet, dirty or stained bathtub.Dirty freezer, closet…. Keurig needed descaled. Someone is very good with the camera. The place was nicely decorated but it stunk.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shelli, we appreciate you taking the time to share your feedback. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - We sincerely regret that certain aspects of your stay did not meet your expectations.
  - The pool is a community amenity, as noted in the listing, and maintenance is scheduled regularly. We understand that timing may not have aligned with your arrival.
  - While the home has character due to its age, we ensure it is well-maintained and up to standard for our guests. As can be seen by previous positive reviews, concerns like these have been uncommon, though we acknowledge a past mention of a musty smell. Given Yuma’s dry climate, this is not typical, and we are investigating the cause to ensure the home remains fresh and comfortable.
  - We recognize that external factors, such as neighborhood noise, can impact a stay, and we’re sorry this affected your experience.
  Thank you for your feedback, and we regret that your stay was not as expected.

• Had everything we needed

  4/5

  Older complex, but well maintained, quiet and safe. Unit was very clean, had basics in the kitchen and some extras (water, snacks). Beds and pillows were very comfortable. Hubby appreciated the soap & shampoo/conditioner dispensers in the shower. Towel bars & robe hooks in the bathrooms would have been helpful (just a suggestion). Neighbor's dogs were a bit noisy at times, but nothing over the top. Convenient location, although nothing within short walking distance other than a Circle K. Didn't contact the host but had to give it a rating, hence the 3. Overall, would recommend.

  *This review was originally posted on Vrbo

• 2 night stay

  4/5

  Location was great for our needs. Unit was clean but there was a strong musty smell. Beds were very comfortable.

  *This review was originally posted on Vrbo

• John

  5/5

  Weather was awesome

• Some good some great and some not so good aspects

  4/5

  Parking and checking was 5 star.

  Living room area couch was comfy. All chairs were horribly uncomfrotable.

  *This review was originally posted on Vrbo