Surprise Home < 5 Mi to Stadium & Golfing!

Reviews

• Great place - felt like home. - Solar Pool Heat (know what this means)

  5/5

  We had a great time at here. The neighborhood, the house that felt more like a home, and many small things that made this place great. We relaxed. We soaked in the sun.

  One big note of clarification, Solar Heated Pool. Unless you know what this means, don't assume. Is there an external heat source - yes. Does this mean you can control the temp on demand - no. This was the one big source of frustration that we realized the week before we stayed. We are not pool owners and didn't understand the difference of pool heat systems. Under a normal PHX sun in April, this is probably what's needed. It's been a cooler winter, so the pool was around 75 degrees. The owner and I had a good back and forth conversation to clarify and try to sort out options as I felt misled by the description. My expectation was a heated pool with a well controlled temp, that's what I thought heated pool meant. As we didn't realize this until one week prior to arrival and not having great alternative options, we resigned to make the best of it. While I believe this should have been more clear in the description - it is indeed what it is per the description.

  Here are more things that we liked. The outdoor space was great for us. We loved the giant umbrella for shade as we needed it. Cooking in this home was so easy. There were plenty of utensils and appropriate bowls, scrapers, pans (even with non-stick that wasn't destroyed), blender, coffee and so much more. All of these small things really help to make it great. I also should mention - fuzzy blankets - my daughter loved having a big cozy blanket for the cooler parts of the day. There was a clear book left with information for common asked questions. Most rentals have this, but the book here felt more personal. There were more comments shared and it gave greater information than other places. There were even things like nearest hospital - and which is referred - glad we didn't need that. It was so nice to have tips from locals.

  Because the owner took steps to provide very reasonable concessions, communicated clearly and has a great place, I'm marking a review of 5, even with misunderstanding of Solar Heated Pool. Overall - thank you for sharing your home! Thanks for quickly answering questions during the stay as well.

  Manager's Response:

  From the owner: "I am so glad it all worked out and you enjoyed your stay. That solar heated pool is a tricky one, I think we have corrected the wording, and I hope that you were able to do something fun with the $250 credit for the confusion regarding that. Last year, we could swim from March until October, this year it is the end of April, well, we shall see!"

• Great stay

  5/5

  This was the most well stocked VRBO I have been in. It was very clean and comfortable. The pool was too cold to use but it was beautiful. The only complaint I had was the choice of tv channels. It was March madness and there were no real sport channels. 1st world problem, it was very nice!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We're glad to know that you enjoyed your stay. Unfortunately, we don't have the sports package available at the moment. However, we suggest that you log in to your personal streaming channels for sports while you're here. This way, you won't miss any of the games you're interested in. Just remember to log out before leaving, so that your personal information stays secure."

• Review of stay

  5/5

  Very nice house, comfortable and clean. Good central location. Great communication with host/manager

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Gary, for your kind review! I enjoyed talking with you. Thank you for staying again on Maui Ln! Until next year, take care!"

• Stay in Sun City

  5/5

  Had a great visit. The home was exactly as described and was very nice and comfortable. The host was readily available and contacted me before I arrived to ensure we had what we needed to check in. The beds were comfortable, the home was clean and we had an excellent stay. We will be back for this one.

  *This review was originally posted on Vrbo

• Beautiful property and perfect location

  5/5

  Everything was very clean. We enjoyed walking in the neighborhood. We were only two miles from Surprise Stadium where we were able to watch baseball.

  *This review was originally posted on Vrbo