Show Low Cabin w/ Deck < 4 Mi to Fool Hollow Lake!

Reviews

• Disappointed

  2/5

  My experience was disappointing and not worth the price we paid. The house was disorganized and messy, with no extra supplies available. It was also very difficult to reach the cabin owner, as my messages often went unanswered. On top of that, the propane tank was empty when we arrived, and we had to wait a couple of days for someone to deliver a replacement. In contrast, we booked another property nearby for our family, and it was a great experience. That house was clean, well-maintained, and the owner was super communicative. I wouldn’t recommend staying at this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jala, we take it seriously when guests let us know that we missed the mark. We tried to accommodate your early check-in as well as being available when you messaged us.
  
  With your visit being during a holiday and our property being in a rural area we did not have any place to replace the propane any quicker than Friday afternoon. Most places in the area were closed so that their employees could take time to enjoy Thanksgiving with their families.
  
  We communicated several times during your stay and never heard about any issues with the house being messy or disorganized. If you could share your thoughts about this we would appreciate it. We take feedback from our guests to make our home the best we can.
  
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Great location

  5/5

  Weather was perfect. Breakfast and dinner on the patio, play during the day.

  *This review was originally posted on Vrbo

• Great Cabin, But Needs Attention

  4/5

  The cabin was clean and the location is perfect for us. Because we have rented this same cabin twice before we knew what to expect at our last visit. The chairs in the dining area are unsafe and need repair, the drain in the master bedroom sink makes a gurgling noise and some slats were missing on the rear deck railing, It is sad to see how hard other guest have treated this cabin.

  Also, better lighting is needed on the front porch steps, and the rugs need to be replaced on the floor inside the cabin and on the rear deck. Both my wife and granddaughter slipped and fell.

  Lastly, guests should be reminded of the wildlife in this area. The morning we were checking out, the trash barrel was turned over likely by wildlife.

• Great location

  5/5

  Weather was perfect. Breakfast and dinner on the patio, play during the day.

• The good and not so good

  3/5

  The unit was very spacious, well stocked with thoughtful things, and had comfortable beds. When we arrived to Cardinal Landing we found it was a gated community. We were not given the key code ahead of time. We waited until another resident entered and quickly followed. We asked a neighbor for a code and she gave us the "pizza delivery" code. Upon entry we noticed the cold air return grill for the HVAC was extremely dirty. I opened the grill and found the filter was disgusting -- thick with dirt and hair. Two filters were delivered after texting with the cleaning service contact and the owner. We found all of the living room sofas and recliner to be old (collapsed cushions), dirty and very uncomfortable. My wife is 5'-3" and petite, I am 6' and 230 lbs. Neither one of us could find a comfortable place to sit. I put a bed sheet over the recliner and sat on a pillow. The living room TV would not start. I moved the small bedroom TV to the living room. It was a streaming smart TV (which was great) so I installed my YouTube TV account.

  *This review was originally posted on Vrbo