Castle Rock Views: Sedona Retreat w/ Hot Tub!

Reviews

• 3/5

  The house was overall beautiful with lots of space, gorgeous backyard, and amazing views. The host was great, as well as the property manager, and I know they did their very best to help out with any issues and be accommodated. The communication was pretty quick and seamless. The biggest upset was that the entire upstairs had no working heat and the space heaters that were provided for us were not only not very effective but also ended up tripping the breakers for two of the upstairs room. I will say it was a bit disappointing as we rented this space for my wedding and getting ready in a room that was 50 degrees and my teeth were chattering was not ideal. Hopefully, this is just a one time occurrence and just my luck as, like previously mentioned, the house was beautiful and accommodating for my family and I.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Thank you so much for your thoughtful feedback and for choosing our home for such an important occasion. I’m truly glad you enjoyed the space, the views, and the overall experience with our team.
  I’m really sorry about the inconvenience you faced with the upstairs heat during your stay, especially on your wedding day. I completely understand how uncomfortable that must have been. I do want to reassure you that the heating issue was fixed right away after your departure, and everything is now functioning properly.
  We truly appreciate your patience and kindness throughout, and we hope we’ll have a chance to host you again under much warmer, smoother circumstances. Wishing you a lifetime of happiness. Congratulations again on your wedding!”

• xyz

  4/5

  Overall, the experience was good, but there were several issues and suggestions that will be in the private feedback.Excellent location.Roomy.The mattresses were very good, except the mattress in the bedroom upstairs next to the shared bathroom makes a thumping sound when you sit on it or get up.

  *This review was originally posted on Vrbo

• An incredible stay

  5/5

  The space is so lovely and well-stocked and in such a good location. Thank you for being such great hosts.

• 5/5

  Property was clean, ve

  *This review was originally posted on Vrbo

• Beautiful Property

  5/5

  We had a wonderful short vacation at this property. Everything we could need was on site and labeled well. Plenty of space to hang together or spread out if we wanted. We did have issues with the hot tub, dishwasher, garbage disposal, light, and outlet switch not working during our stay. The property manager was great about trying to fix these items; however, we didn't get them to stay fixed for the entire length of the trip.

  *This review was originally posted on Vrbo