Scottsdale Home w/ Patio, Near Arizona Boardwalk!

Reviews

• Awesome Huge Clean!

  5/5

  Thoroughly enjoyed our stay at this very cool house. The open space living area is huge and great! Lovely full kitchen and island. The master bedroom is huge and the electric king bed was a super perk! I had come there to have major spine surgery at Mayo Clinic, which was only 2 miles away. And Drew, the mgr, went out of his way to make sure the electric bed had been repaired and functional. It was SO helpful with my situation post-surgery! And the bed was extremely comfortable for which I was very grateful spending so much time in it The walk-in custom stone showers were big enough for 4 people to shower if they were wanted! Cool.

  We even asked for a new coffee maker and a blender for smoothies, and Drew had them Delivered from Amazon within the same day! He was awesome and very responsive and attentive. We had absolutely everything we needed. I will definitely stay there again. It was a five minute walk to a beautiful green ball park with different Sports going on and lots of lovely walks well lit in the evening when it was cooler. We walked there every night. Everything was just awesome! 😎

  *This review was originally posted on Vrbo

• Very Disappointing

  1/5

  The pictures did not show the true condition of the home.

  The house was not clean and everything was very worn and shabby.

  I would not stay here again even though the location is ideal for my needs.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback regarding your recent stay at our property, Mary. We sincerely apologize for any disappointment or inconvenience you experienced during your time with us.
  -We understand the importance of accurate representation, and we take pride in providing accurate representations of our property through professional photos and detailed descriptions in our listing. Our goal is to offer you a clear understanding of the home and its amenities, ensuring that you can make an informed decision that aligns with your preferences.
  -Your comments about cleanliness and wear are concerning, as we strive to maintain high standards of cleanliness and upkeep throughout our property. We can confirm your accommodation met our stringent cleanliness criteria prior to your check-in. We encourage guests to address all concerns during their stay so that we can promptly attend to and resolve any issues for a more comfortable experience.
  -Rest assured, we take your feedback seriously and are taking immediate steps to address the issues you've raised. We are conducting a thorough inspection of the property to ensure that all areas are properly cleaned and maintained.
  -We appreciate your acknowledgment of the ideal location, and we regret that your overall experience did not meet your expectations. We understand your decision not to stay with us again, but we hope you will consider giving us another opportunity in the future to provide you with a more positive experience.
  
  Thank you once again for your feedback, and we apologize for any inconvenience caused.