Cozy Pine Retreat w/ Private Hot Tub & Views

Reviews

• Overall good but definitely some issues

  3/5

  Basically the house was good for our visit. In the description of the house it said there was air conditioning. However, there was not air conditioning. There was an evaporative cooler. This system is much different than air conditioning because it push the air past pads of water and this provides the cooling. It actually did keep the main part of the house comfortable. On the lower level of the house where two of the bedroom were located, no cool air came through the vents. Instead we tried to open windows to let cool outside air in. However, in one bedroom the screen did not fit properly and in the second bedroom the screen had a large hole. Since we did see a scorpion in the house we were not willing to leave windows open. This made for very uncomfortable sleeping for our guests. Also on the upper level there was little cooling. Our grandchildren who were planning to sleep up there found other places to sleep. This was very disappointing since one requirement that I had when choosing a house was that it had air conditioning.

  Also the description said the house had 3 full bathrooms. To me this means that there is a tub and shower in each bathroom. Two bathrooms had showers only and they were tiny. The third bathroom did have a tub and shower. However, we could not get the shower to work. Water would come out the spigot but we could not get that to switch to the shower. Many attempts were made.

  I also have other complaints but this space did not allow me room to enter.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner’s Response: “Hi Suzanne, I’m truly sorry to hear that your experience didn’t meet your expectations. Please know that we have already taken steps to address the concerns you mentioned. You are the first guest in three years to raise an issue with the cooling system, so we’re thoroughly investigating our system to understand why it wasn’t as comfortable for you. I was available during your stay and would have appreciated the opportunity to assist you directly. We wish you had reached out to us during your stay. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!"

• Beautiful place to stay

  5/5

  Wonderful veiws and neighborhood. Plenty of space for the whole family. Elk visit everyday. Beautiful home with all the amenities!!

  *This review was originally posted on Vrbo

• Great Place!

  5/5

  Layout of home is very good for multiple families/friends. Excellent open kitchen area.

  *This review was originally posted on Vrbo

• Amazing stay

  5/5

  Great place to stay all 3 days we were there saw wildlife almost every morning

  We did daily walks and saw couple deer every time also hiking trial was about 5 min

  There is also a great pizza place around the corner

  Everyone was also very nice and friendly will definitely stay here again .!!

  *This review was originally posted on Vrbo

• Birthday ceo

  5/5

  We had a wonderful and relaxing time celebrating our son’s birthday.

  *This review was originally posted on Vrbo