Family-Friendly Lake Havasu Getaway w/ Deck & Pool

Reviews

• Perfect Havasu location

  5/5

  The house was exactly what we needed!

• Nice house

  5/5

  Host was great. Everything was nice and clean

• Great stay

  5/5

  We enjoyed the Titan home so much. We had 3 families and all were comfortable. The pool was an awesome amenity! Close to stores etc Would stay here again!

• Very nice place to stay in Havasu!

  5/5

  Beautiful view of the lake, park easily accessible from the back yard, owner very responsive to requests throughout the stay. House is very quiet and clean. Great for multiple guests, close to shopping and downtown.

• It’s Complicated

  3/5

  Local contact: 5 starsHouse:3starsEvolve: 1 starThe check in was delayed by the previous guest but the local contact, Maged, was just awesome. The house is tired and in need of a lot of small maintenance. The first two nights the smoke alarms kept going off so there was little to no sleep. We had them all taken out and that solved the issue. The master shower control is severely messed up. Scalding or Luke warm are your choices. The faucet in the kitchen is very loose in it’s mount. One of our gust sat in a chair and it split in half. Again the house needs general maintenance. Trying to deal with Evolve before and during the visit was incredibly frustrating. They were slow to respond and difficult to reach when needed. We will not rent a property they manage again due to this difficulty. All that being said the pool was great and the location perfect for our needs

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Marsh, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're glad to hear you enjoyed your overall stay and took advantage of the location and property amenities.
  - We sincerely apologize for the delay and inconvenience you encountered at check-in. The previous guest was late checking out, and our cleaning service needed adequate time to prepare the home for your stay.
  - We promptly responded when you reached out to make us aware of the issues with the fire alarm. When we arrived it was a quick fix and replaced the batteries. You reached out a second time to make us aware other alarms were going off. We sent someone out to replace all batteries and resolved the issue promptly. We're truly sorry for the inconvenience and hope that the measures taken by both Evolve and ourselves make up for the inconveniences you encountered during your stay.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.