Prime Bison Ranch Cabin: Hike, Fish, Bike, Explore

Reviews

• The Eagle’s Nest Cabin is a 5

  5/5

  This is our second stay at the Eagles nest cabin. We love the homey atmosphere and sitting out on the back patio, watching the wild horses go by during different times of the day. Though each of the four days was around 95° for a high, the central air conditioning kept things very cool and comfortable. There were also various games, and DVDs for young and old alike.

• Great Getaway

  5/5

  Great cabin in on of the better locations at Bison Ranch. Very roomy and well equipped for a stay for either a couple or for families with kids. With a huge back patio and wonderful table out there, its a great place to sit in the shade and enjoy nature and watch for the wild horses. (Who did come visit several times during our visit.) Cabin has many amenities including dish TV, lots of games, and books to read. Plenty of seating for your group. Great communication from the management company and with the owner. Highly recommend.

  *This review was originally posted on Vrbo

• Great cabin in a very nice area!

  5/5

  My family is already talking about going back. It's a very nice cabin. Plenty of room and lots to do in the area. We had a wonderful time.

• What a disappointment

  2/5

  This was our 4th stay in Heber/Overgaard and was without a doubt the worst experience to date. The directions stated that the code to get the keys from the lock box were in the mailbox. Problem, there was no mailbox. When we called the local contact we learned she was located in Mesa, a suburb of Phoenix. Not exactly local. Then we tried to turn the lights on in the living room but nothing happened. Upon investigation, there was no light bulb in the lamp and the other one didn't work. I was told to ask one of the neighbors for bulbs. Really! Neither toilet worked properly. When you flushed either one, you had to stand there with your hand on the lever or the waste would not flush. If you didn't do that, the next time you used the toilet the would be flowers and soiled bathroom tissue in the bowl. The list goes on but I am running out of space. For the amount of money VRBO charged I expected better. I would not recommend this cabin to anyone at this price point. You can do much better. As far as VRBO goes, you may want to look at the commercials I saw all weekend telling people what a great outfit they are. Personally I will never, NEVER use anything from VRBO in the future again.

  *This review was originally posted on Vrbo

  Manager's Response:

  J Richard, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they would like to share the following:
  
  - Thank you for choosing to stay in my home and leaving a review, as guest feedback is vitally important to the success of my vacation rental business.
  - I'm very sorry about the confusion you experienced with checking in, as the check-in instructions state that the key will be in a lockbox; however, I'm happy that you got into the home quickly.
  - My apologies for the lightbulbs not working in the living room. Since your call came in late, I contacted my neighbor to assist you as I didn't want you to wait until the morning.
  - The toilet is a few years old, but I will contact a plumber to adjust the lever so you don't have to hold it down.
  - I truly go above and beyond for my guests and am confident that future guests will have excellent stays!

• Great cabin, lots of wild horses in back of property

  4/5

  The cabin was great. Well equipped. Very spacious with lots of beds. Great location . We saw lots of wild horses behind the cabin. We had a fantastic stay and will rent again.