Bullhead City Home < 2 Mi to Colorado River!

Reviews

• Comfortable home

  5/5

  This is a great place to stay while we were there for our kids sports events. The home was comfortable and clean. The next time we are in that area this house will be on our list. The kids really enjoyed the pool table.

  *This review was originally posted on Vrbo

• Ripped off

  1/5

  The property is in need to repairs. I booked my trip for thursday through Sunday and somehow it was changed to thursday through Saturday and was threatened to have law enforcement remove me from the property because i was supposed to have checked out. I am completely upset and this has ruined my vacation. I wil never use vrbo again

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Theresa, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  We are glad you chose our home and we are sorry your stay was not what you expected. We are disheartened to read your review, your reservation was never booked through Sunday. While we apologize for any inconvenience there wasn't any action we could take as another guest was already booked following your stay.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback.

• House was great... reservation not so much

  5/5

  I rented through vrbo and selected Thursday-Sunday, paid close to $600 and next thing I knew Saturday morning the maid came and told me my check out time was right then... I was then threatened by Evolve that if I didn't vacate within 30 minutes law enforcement would be contacted. I was completely shocked and immediately contacted the host which had no resolution except for me to vacate immediately. So I did... this completely ruined my vacation with my 2 sons, one which was on leave from the Air Force and my other about to leave for the Air Force Basic Training. I attempted to contact Evolve and vrbo and I got no response from either... I looked for another home on all platforms including Airbnb and Hopper and even Expedia but everything that was available was extremely over priced to the tune of $600+ for 1 night... needless to say I had to return home and cut out trip short... still have not heard back from Evolve or vrbo... not sure I'll ever use them again... all in all though, the house was decent on the surface, but at a closer look it was not in the best condition as I have become accustomed to with Airbnb.

• I hate to conplain

  3/5

  I messaged management several times through the VRBO app and did not receive a single response. Our cars were broken into and the garbage can had been accidentally tossed into the garbage truck by the garbage truck so we had no receptacle for trash. I asked for security camera footage for the break in but no response. There were things broken, or poorly put back together which subsequently broke during my stay. The rental process was super easy, the house was very dated and there's no washer or dryer which I didn't catch so that's on me. But super inconvenient. No mixing bowls, its not a house you can really cook or bake in. Needs windows treatments, like blinds or curtains. The ones there are not very covering. I appreciate the rental and the price but I'm sorry I couldn't recommend this place for someone else.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we want to make vacation rental easy for everyone, and we're truly sorry that you experienced some issues during your stay. As soon as we received your messages, we emailed you back immediately to resolve these issues. We also provided the local Guest Contact's information for assistance, and we're sorry to hear you did not see our messages. Additionally, we have also shared your feedback with the homeowner, and they'd like to clarify that the curtains are as advertised on the listing, and as you mentioned in your review, there's no washer and dryer. We also reviewed the security camera footage, and there's no evidence of car break-ins. We're also sorry to hear that the garbage collector accidentally took the trash can.
  Thanks again for taking the time to share your feedback.