Lakefront Hot Springs Vacation Rental w/ Dock!

Reviews

• LAKEFRONT COVE HOUSE WITH DECK

  3/5

  What interested me about property were- lakehouse with deck, accessibilty friendly, and fireplace. BUT LISTING IS NOT ACCURATE . Communication poor and would not accommodate requests. Problem with homeowner later revealed fireplace not availabe. Problems with lighting fixtures. Internet must be on lowest plan as it could not support 7 devices. Not true accessibilty as a wheelchair ramp not available. No vacuum in house to sweep floors and rugs. Only a broom, but i am not able to sweep manually due to back problems. So floor was dirty the entire time from bringing in leaves. Going outside to deck and coming from daily sightseeing, so many leaves and dirt inside was disgusting. No ironing board or iron. Toilet leak and water hose leaks during our stay. Green Restroom sink slow drain, & clogged. When cleaning staff left, they left no dishtowel to clean counters or a sponge for dishwashing. Would never support this listing again. Too many issues. Dont get this place bcuz fireplace is not available and internet problems. I wanted to use the fireplace and when final entry with access is provided at that point fireplace is disclosed as not available. so why the freak list the fireplace. And cleaning staff do not verify all lights work. Its obvious the home had been remodeled. Too many problems with outlets. I cant believe electrical worked poorly. Stay away from this property on VRBO AND AIR*B*. do not recommend listing as stated.

  wiissues.Detfireplace

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cynthia, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - We’ve removed the fireplace from the listing to avoid future misunderstandings. We also provide the highest internet speed available in the area and will continue to monitor its performance to ensure it meets guests’ needs.
  - For plumbing, we resolved the toilet issue when notified and found no leaks in the outdoor faucet. However, we’ll inspect the sink drain and address any slow drainage.
  - Wet leaves during fall can be a challenge, especially with rain. While a broom and dustpan were available, we’ve since added a vacuum and additional cleaning supplies, like a dish sponge and towel, for guests’ convenience.
  - The home is described as accessible by stairs and does not claim to be "accessible friendly". The outlets are functional but controlled by light switches, with instructions provided in our Welcome Book.
  
  Thank you for your feedback. We’ve taken steps to address your concerns and improve the experience for future guests!

• Great stay at Lakehouse

  5/5

  Very clean and a feel at home house

  *This review was originally posted on Vrbo

• Great Views at an Accomodating Place

  5/5

  The views were great, we loved watching the sun rise over the lake. The host provided us everything we needed. We had a great stay and I recommend this to anyone looking for a place in the Hot Springs area.

  *This review was originally posted on Vrbo

• very comformtble and well equiped

  5/5

  We enjoyed the stay and loved the lake views. We did not go into the lake but enjoyed the deck, the beauty of the lake, the peace and quite. Thank you for a wonderful stay.

• Best vacation in years!

  5/5

  We were pleased with the house. It was perfect for our joint vacation with our friends. The kids had a blast, layout of the house was perfect for the kids to have fun in their own space and adults to have fun playing cards in another room. The view while having morning coffee is amazing! So many wonderful activities in the neighborhood but also nearby. We plan to visit again!