Hot Springs Village Home on Golf Course!

Reviews

• Relaxing getaway

  5/5

  This property is nice and clean. Lots of added items in kitchen to use. Would stay again.

  *This review was originally posted on Vrbo

• Beautiful modern property on quite golf course

  5/5

  The title says it all - this property is beautiful, has all the modern amenities and is located on the Diamanté golf course (which is private so extra quite) but don't let that scare you away if you have kids. The house has very comfortable beds, is well stocked if you plan on using the kitchen and comes with plenty of beach toys/chairs if you plan on heading to the beach at lake balboa. The management company - Evolve - was super easy to work with. A few days before our check in they sent me all the property details and on check in day a local contact texted me. I will definitely stay here again on our next stay it's rare to find a newer house with modern amenities in hot springs village.

  *This review was originally posted on Vrbo

• 5/5

  The house is very beautiful and comfortable. There are two separate living areas if you want privacy. There is plenty of seating for relaxing and eating. The bathrooms are large. The kitchen is a little small but well equipped.We will rent this house again.

  *This review was originally posted on Vrbo

• Very beautiful house!

  5/5

  This house is very nice. The beds are comfortable, baths are large and the living areas are beautiful. The kitchen is a little small but well equipped.

  The location is beautiful with a deck that you can enjoy the scenery.

  We would definitely rent this house again.

• Nice house with potential.

  3/5

  The house was very nice, however the owners had recently purchased it and it wasn't quite ready for guests in my family's opinion. There were minimal toiletries available and you could see that the owners were still remodeling. There was an extra refrigerator in the downstairs gaming/family area that wasn't plugged in. There was a nice pool table to play in this area too, however there was not adequate space in which to play. We loved the deck area and sat out there to enjoy the view of the golf course. The house is not toddler friendly, but geared towards older kids and adults. During our stay we had to contact the owner/property manager to ask for more toilet paper, which goes back to the minimum toiletries. The extra toiletries were brought while we were gone and whomever brought them went throughout the home going into each bathroom to restock. While we were grateful for the restock, we are not overly thrilled that someone went through the house where our personal affects were out. While nothing was missing, i would suggest that from a liability standpoint, it would be better in the future that items be left by the front door on the inside. While my family and i are very laid back, others could view it as an invasion of privacy and could claim personal items were "missing". At that point it could become a liability for the owner/property manager.

  We have stayed at several properties in hot springs village in the past 4 years and they all have high abundance of toiletries and kitchen items designed to make you feel at home. I do believe this property has the potential to be great for guests, but the owners/property managers need to finish up remodeling, fully stock the house with extra items so families/guests wont have to contact anyone, and not have as much clutter throughout the home. The example I use is in the Master Bedroom, the night stand sticks out in the walkway going into the master bathroom. Some of the furniture could be scaled back just a bit to make movement less cluttered. Overall the stay was good and the house has great potential for the future.

  Manager's Response:

  Hi Michael, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Rest assured, the house does not need any remodeling at the moment. It's fully stocked with toiletries and kitchen supplies; and has been furnished and remodeled with new appliances, lighting, flooring, and furniture.
  - There is a refrigerator in the main kitchen, but the new refrigerator downstairs is currently not working. We're actively working on replacing it as soon as possible.
  - We can order shorter pool sticks for the spacing issue and to ensure a better experience.
  - We understand that the presence of stairs might give the impression that the house is not toddler-friendly. We apologize for any inconvenience caused by this.
  - Regarding the toilet paper, we apologize for any miscommunication. Although we initially confirmed that enough rolls were provided, we provided additional rolls per bathroom the next morning.
  - We informed you that someone was coming by in advance, and you said it was fine. Unfortunately, leaving the items by the front door is not an option, as they are stored in the owner's closet in the basement and cannot be left outside.
  Thanks again for sharing your feedback with us.