Private Lakefront Townhome in Hot Springs Village!

Reviews

• Owner cancelled our reservation hours before check-in

  1/5

  This review is not about the property as we did not have an opportunity to stay - owners cancelled the reservation just a few hours before check-in leaving us in a panic for other lodging during Spring Break and racing weekend. Not professional.

  *This review was originally posted on Vrbo

  Manager's Response:

  Dear Sara,
  
  We deeply regret the inconvenience caused by that last-minute cancellation.
  We understand how frustrating and stressful it must have been, especially
  given the plans you had made. Unfortunately, a significant maintenance
  issue arose unexpectedly just hours before your check-in. For safety and
  quality reasons, we had no choice but to cancel your reservation.
  
  We sincerely apologize for the disruption to your plans. If you're ever in
  the area in the future, we'd love the opportunity to host you in better
  circumstances.
  
  Thank you for your understanding.

• Sweet place

  5/5

  Sweet place worked out for us

  *This review was originally posted on Vrbo

• 3 nights

  5/5

  We enjoyed our stay. The property was clean and well equipped to meet our needs. We had one person with a bad knee, and the steps were a little much for her. This place is pretty easy to find as it is right off of the main street. Some places in the village are much more difficult to locate. The view is lovely, and the area is quiet.

  *This review was originally posted on Vrbo

• Birthday Get Away

  5/5

  Thank you so in allowing me to celebrate my birthday at your Beautiful & Clean home ~ I had 4 of my Best Friends to share the wknd with me ~ and we relaxed ~ cooked ~ bond ~ and just had fun ~ I will definitely come back to your place ~ I pray we followed your instructions as we departed ~ Thank you again ~ we give you a 10 out of 10

  *This review was originally posted on Vrbo

• Pleasant Stay. Would rent again. Would recommend

  5/5

  We were satisfied with our stay overall and would rent it again. It is very well appointed and very clean!! In a quiet neighborhood, with a lake view. The check in/check out instructions were very clear and easy to follow. There are a couple of things that were not made clear in the listing that I would like to have known prior to booking. The bedroom with twin beds does not have a tv in the room. All bedrooms are up 2 flights of stairs. The 3rd full bath with the 2nd shower is in the garage. Only 1 bedroom has the ensuite, there is another full bath in the hallway on the floor with all the bedrooms, however it does not have a shower, it does however have a very nice jacuzzi tub. I am pretty sure the garage location for the 3rd bath is for use when coming in from the lake to prevent sand, etc. from being brought up to the main living areas, however as we had 3 couples in the house having only 1 shower on the sleeping level was not convenient for us.