'Holiday Island Fairway Estate' w/ Hot Tub

Reviews

• Labor Day Week Vacation

  5/5

  Great place. Convenient location to Eureka Springs, Branson, Rogers and Roaring River State Park. We didn't use the hot tub, but it was clean and steamy. One blind didn't work in the master bedroom, but the curtains were plenty good. The pictures showed a Keurig coffeemaker so we brought our K-cups to find out the coffeemaker was different and only brewed coffee. But there was coffee available to brew. This is the third place we have stayed in Holiday Island and this was the best to date. We will stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for rating us as your best Holiday Island stay! We're delighted you enjoyed our convenient location and clean hot tub. Apologies for the blind issue. Regarding the coffee maker, our current model isn’t a Keurig, which may have caused confusion. We appreciate your feedback and look forward to welcoming you back soon!"

• Girls Trip 2024

  5/5

  We had a wonderful time enjoying the sights and accommodations.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Roxanne! We are delighted to hear that you and your group had a wonderful time during your stay. It is great to know you enjoyed both the sights and the accommodations. We would love to host you again for another fantastic trip in the future!"

• Beautiful and relaxing!

  5/5

  This home was perfect for the 8 of us. There were plenty of games to keep us entertained and an AMAZING hot tub. Communication with property owner was great once we had the direct line. The Secret Harry Potter room is a great quiet place to relax. Thank you!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the wonderful review! I’m thrilled to hear the home was perfect for your group and that you enjoyed the games, hot tub, and the Secret Harry Potter room. I’m glad the communication was smooth once you had the direct line. We’d love to host you again in the future. Thanks for staying with us!"

• Great house

  5/5

  House was great for the family! Everyone loved it. Hot tub and back yard area and sunroom were great. Everyone had fun, house was clean and spacious. The only complaints are the lack of kitchen tools (pizza cutter, sturdy spatulas, pans etc) which wasn’t a big deal. The real complaint was the pricing. It was reasonable enough but when I put in the dates it said $800. Fees are always expected through vrbo, but when all was said and done the price was doubled the quoted price! We felt this was sort of bait and switch and very dishonest. It would be better to add more to the per night rate and lower the fees. I always expect a few hundred dollars on fees through vrbo but double was absolutely insane! If there was another house we would have booked that on principle alone, but in the end the house was worth the money and I’m happy we went. But the property managers should consider a bit more honesty with the pricing up front. As long as you know that before you book I think you will love this house and all of the amenities it has to offer

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Bob, we shared your review with the homeowner, who would like to offer the following response:
  -We sincerely appreciate your feedback regarding the kitchen tools. We will look into adding the items you mentioned as soon as possible to make our kitchen more user-friendly for future guests.
  -Regarding the pricing concerns, we understand how frustrating it can be when the final cost differs from the initial quoted price. As homeowners, we don’t have control over all the fees added by the listing company and damage insurance. Additional charges, such as local taxes, and cleaning fees are factored into the final cost and may not be visible in the initial nightly rate. However, these should be shown before you check out so you can see the final price.
  -We will contact Evolve, our management company, to ensure the pricing is as transparent as possible. Your feedback is invaluable in helping us improve our guests' experience.
  -We are glad to hear that you found the house worth the investment despite the pricing issue. We strive to make our home unique and comfortable for our guests, and we appreciate your understanding.
  -On behalf of Evolve, transparency is crucial to us. We ensure that all rates and fees are clearly outlined before the reservation is confirmed, aiming to make certain our guests are fully aware of the total cost of their stay, leaving no room for surprises.
  Thank you again for your feedback, and we hope to welcome you back in the future!

• Very comfortable!

  5/5

  Was perfect for my group of 6 adults. Very comfortable! Soft bed in master bedroom. Soft towels! Neighborhood quiet at night. Thank you!!

  Manager's Response:

  From the owner: "Thank you for your fantastic 5-star review! We're delighted that our rental was perfect for your group of six adults and that you found it very comfortable. We're glad you enjoyed the soft bed in the master bedroom, the plush towels, and the peaceful neighborhood at night. Your kind words mean a lot to us, and we appreciate you choosing our property for your stay in Holiday Island, Arkansas. We look forward to welcoming you back soon!"