Holiday Island Vacation Rental w/ 2 Balconies

Reviews

• A rave review

  5/5

  It was a very beautiful and accommodating stay! Everything you can think of was available and the deer corn was an added surprise for the morning visitors.

  *This review was originally posted on Vrbo

• Great stay

  5/5

  Everything was fantastic, except for the weather, we had a lot of fun, some bad weather and lost electricity for several hours

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: ''Thank you for choosing to stay with us. We hate that the weather was bad. We hope you choose to stay with us again!''

• A rave review

  5/5

  It was a very beautiful and accommodating stay! Everything you can think of was available and the deer corn was an added surprise for the morning visitors.

• Sorry not a 5 as instructed!

  3/5

  Keep your shoes on! Floors dirty. Huge stains on carpet. Contact said stains were there when they purchased the townhome a year or so ago. Kitchen sink was dirty had to clean before use.

  Disappointed that other reviews didn’t reflect the real condition of the rental. Lots of knickknacks! I want clean and comfortable not a bunch of stuff I need to move out of the way.

  Older unit that needs TLC, weird smell (musty damp) upon entering.

  The best looking bedrooms and jetted tub bathroom is downstairs which we didn’t use since it was away from entry, kitchen and living room areas. Tiny tiny bathroom upstairs.

  Didn’t use deck due to rain while there.

  Would I rent here again, no!

  Contact is owner so don’t expect remedy’s only passing buck. There were other things but I think you get the picture.

  Manager's Response:

  Hi David and Carol, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - Thank you for choosing to stay in our Holiday Island, Arkansas home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business.
  - We apologize for any inconvenience during your stay. Your feedback is crucial, and we've discussed it with our cleaning crew for improved processes. The townhome was professionally cleaned before your arrival, but we appreciate your insights for continuous enhancement.
  - The layout of the home is clear in our listing photos, including the knickknacks, but we are sorry if it caught you off-guard. We aim to create a cozy and welcoming atmosphere, but we understand that preferences may vary.
  - Your reservation was for two guests, but extra people were in and out of the property. We kindly request adherence to reservation details for safety and comfort, as it's crucial for regulations and property maintenance.
  
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

• Great stay right on the island.

  5/5

  My family went here for a long weekend to celebrate our wedding anniversary. The place was relaxing! We fed the deer with complimentary deer corn and my two year old loved it! We took a less than 2 minute ride to Holiday Island Marina and my daughter caught her first fish. We hung out at Eureka Springs close by and went back to relax. Everything was close and it needed to be for her nap time! Whether sipping coffee on the balcony in the morning, being close to some great things to do, or playing one of many board games downstairs, this place is one that my family will continue to come back to. It was a memory maker trip!

  Manager's Response:

  From the owner: "We are so glad you enjoyed your stay! Thank you for the great review!"