Waterfront Lake Martin Home w/ Private Dock & View

Reviews

• Z

  4/5

  We had a very good time at this house arriving on Friday and leaving Monday morning. Family really enjoyed the back porch/deck, water, dock, and kayaks. Owner/contact person was very easy to communicate with.

  NOTE - I did reach out to owner/contact person and he did offer to have repairman come out.

  The most glaring issue we had was with the air conditioning. The upstairs loft area was very comfortable and you could feel cool air coming out of the vents. But the main floor/kitchen and the bottom level with washer/dryer had almost tepid air coming out of the vents.

  *This review was originally posted on Vrbo

• Do not recommend

  1/5

  We left a day early because we were so dissatisfied. The checkout instructions were to leave used linens in a pile, and the morning of our arrival we got a text threatening we would be charged $50 if the towels were not in the dryer and ALL sheets were at least washed before we left- we used 7 beds, so multiple loads. Several of the towels were stained & crusty. Brian, the host, was not very responsive, especially when we were having difficulty getting into the house. There were spiders & webs in every corner of the unclean basement, a large cooler with water & dead bugs in the dining area, and dirty paper towels left in the cabinets. No keys were left to access the kayaks (one of the reasons we chose this house), and the lake mat was gross & ripped. No apology from the host or any attempt to make things right.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carrie, thank you for taking the time to share your review. We greatly appreciate your feedback, and we would like to share some insights from the homeowner:
  -We are committed to ensuring our guests' satisfaction. The checkout instructions are made available to guests before they make a booking. While it is true that towels may show signs of wear over time, we can assure you that we regularly inspect and maintain our amenities to ensure the highest standards of cleanliness and comfort.
  -We appreciate your understanding regarding our responsiveness. Please understand that when we received your messages at 9:50 p.m., it was beyond our usual hours of operation, and we had already retired for the night. It's worth noting that the majority of our guests have no trouble accessing the property. The delayed response was primarily due to the late hour, and we hope this explanation provides some context. We have indeed responded and maintained a record of numerous text messages from the guest.
  -Regarding the mention of spiders, the cooler, and dirty paper towels, we strive to maintain our property in the best possible condition. The cooler provided is regularly cleaned, and we address any issues promptly. As for the kayaks, it appears there was a key placement error by the previous guests, which we were unaware of until we reached out to them.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Great house!

  4/5

  House was great and comfortable! Host was very nice and responsive. We enjoyed our stay!

• The perfect house and location for my family.

  5/5

  It is located 4 minutes from Overlook Farms wedding venue. Beautiful views, great outdoor living area, and other great amenities made our stay very enjoyable. Brian was very helpful and provided everything we needed.

• Great weekend on the lake

  5/5

  Very comfortable and quiet. Close to Stillwaters Golf course. House was very clean. Internet and TV worked great. Be aware of the steep driveway, but that is to be expected with a lake house. Would stay here again.

  *This review was originally posted on Vrbo