Sterling Home w/ Patio, BBQ Grill & Fire Pit!

Reviews

• 3/5

  Instructions for arrival was not given until we asked and then it was nearly an hour later. Stairs were sort of shoveled off but extremely slick and no sand. Driveway was super slick. No lights on the porch and late arrival instructions made for an extremely dangerous situation and dark entry. Slipping and falling several times. Had we had light, either daylight when we were supposed to receive the code or motion detection lights or simply a porch light left on, it could have been avoided. And i felt this was extremely negligent. On a positive note i was very pleased with the kitchen facilities.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re truly sorry to hear that your arrival didn’t go as smoothly as expected—guest safety and comfort are priorities for us. We followed up with both the homeowner and Evolve after reading your feedback to confirm that check-in instructions were delivered.  We understand how frustrating and stressful it must have felt arriving in the dark with slippery conditions.  
  As newer long-distance hosts, we’re learning what needs extra attention—especially during winter—and we’re making changes to better prepare the home for safe, late arrivals.
  We’ve also issued a full refund as a sincere apology for the challenges you experienced.  We're glad you enjoyed the kitchen and are using your feedback to improve future guest experiences.
  Thank you for sharing your experience. We'd love to have you try us again.

• 5/5

  We had a comfortable stay in this cabin. Beds were nice, host laid out snacks, loved being in the woods! Definitely make sure your ride is capable of handling LOTS of pot holes that are unavoidable. The road leading to the cabin is unpaved and full of holes

  *This review was originally posted on Vrbo

• 5/5

  This cabin was perfect for what we needed. It was clean and comfortable and the location was perfect for what we needed. Check in was easy and the kitchen had everything we needed so we didn't have to rely on eating out the entire time. There was a spice cabinet that made cooking a breeze. There is a grocery store right down the road and we appreciated all the little extras that were thoughtful and convenient. The beds are ridiculously comfortable and the only reason I gave management communication 3 stars is because I have emailed asking what brand the mattresses are and I haven't gotten a response.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Camille! I'm so glad you enjoyed your stay-we hope you come again! I apologize for the delay about the mattresses-they are from Amazon. They have a SakuraHome bamboo cooling extra thick mattress pad, the topper is Linenspa 2" gel infused memory foam topper and the mattress are Zinus 12" green tea cooling gel foam mattresses. Happy to hear they are comfortable!

• 5/5

• Just like the pictures

  2/5

  This place is a gem. You will feel at home here in no time. Great touches like a well stocked kitchen, outdoor space and deck to enjoy the sun, games, books, and cozy living space. It is a clean, up-to-date and remodeled property. We enjoyed every minute!

  Manager's Response:

  Homeowner's Response:
  "Hi Elizabeth, thank you for your review! We're so glad to hear that you felt at home and enjoyed all the thoughtful touches, from the well-stocked kitchen to the cozy living space. We also appreciate your feedback about the sink drain strainer and the larger cookie sheet—your input is valuable to us, and we are always looking for ways to improve our guests' experience. Thank you again for choosing our property, and we hope to welcome you back soon!"