Paraiso del Mar Resort Condo: Water Taxi to La Paz

Reviews

• 3/5

  Martha was a great host. She was very responsive and patient. However, beware the town house it’s self need some TLC. You can tell the owners haven’t been there in a while. Appliance were inoperable, kitchen was full of mismatched and useless pots, pans, dishes and utensils. Throughout the house there were damaged fixtures and the floors could be cleaner.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Thank you for your kind words about our Guest Contact’s responsiveness and patience. I’m sorry to hear certain aspects of the townhome did not meet your expectations. I’d like to share that our unique appliance collection is intentionally curated to cater to multiple generations of guests, and all appliances are fully functional. Cleanliness is also a top priority for us. We have implemented longer gaps between stays to allow for additional attention and thorough cleaning, ensuring the home is in excellent condition for every guest. We truly appreciate your feedback, as it helps us continue to enhance the guest experience."

• 2/5

  The unit was unfortunately very dirty. We mopped the floors ourselves after we looked at our feet. There was blasting music/dance party late at night and our kids weren't able to fall asleep at bedtime- it was a bit of a disaster. The host tried to contact the onsite manager but to no avail. The host promised a refund for this unfortunate night but is no longer responding to us about this, so likely they will not follow through with this refund. What a bummer. I'm sure other units here are a good option as the property itself is great. We would not recommend staying here. Check other hosting sites for reviews also.

  *This review was originally posted on Vrbo

  Manager's Response:

  We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’ll be updating our calendar to allow a full day between guest stays so our cleaning team has the time they need to properly prepare the home.
  - We’re sorry the condition of the home didn’t meet expectations, and appreciate you taking the time to share your experience.
  - We recommend guests contact on-site security for any noise issues after 10 p.m.—they’re there to help enforce quiet hours and ensure a peaceful environment.
  - We’re reviewing our communication process around follow-ups so guests feel supported when issues come up during or after their stay.
  Thanks for taking the time to leave your review.

• 5/5

  The condo was great, and the resort was peaceful and relaxing!

  *This review was originally posted on Vrbo

• Great condo

  5/5

  Great place to stay. Love that you can walk right out to the pool. Very well maintained. Beach is great as well.

  *This review was originally posted on Vrbo

• Amazing stay

  5/5

  Wonderful property, kids loved everything about it.

  *This review was originally posted on Vrbo