Pool, Hot Tub & Outdoor Theater: Franklin Retreat

Reviews

• X

  5/5

  X

  *This review was originally posted on Vrbo

• Beautiful! It was wonderful for a large family vacation.

  5/5

  The grounds are beautiful. We enjoyed the pool and the hot tub very much. The house is large enough for everyone to have their own private bedroom/retreat. Great location.

  *This review was originally posted on Vrbo

• Beautiful Home and great location

  3/5

  This home was very scenic and the location was great. The home needs a few repairs and a deep clean but overall was a great location and fun place to stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi David, thank you for taking the time to leave a review. We genuinely appreciate your feedback, and the homeowner would like to share the following: Regrettably, there was an A/C malfunction during your stay. Nevertheless, we promptly provided compensation to address any inconvenience caused. We sincerely hope that our efforts helped alleviate some of the discomfort you experienced. We greatly appreciate your positive feedback on the location, and we eagerly anticipate the opportunity to welcome you back for an even more enjoyable stay in the future.

• Not as it seems

  2/5

  At first glance, this is a great home, however, looks are deceiving. There is a list of repairs that need to be accomplished, the entire house needs a deep clean, especially around the door handles. The carpets really need a deep clean. There was not enough adequate lighting in any of the rooms. Some bedrooms had no nightstand lamps. It was difficult to operate the TV and the binder provided was handwritten and smudged beyond being able to read. Several of the rooms were not ready. We had to hunt everywhere for pillowcases. I'm not sure why each room and closet had random items stored in them. The kitchen was basic and really did not have what we needed. I believe after making the repairs, especially to most of the showerheads, it would be a nice place to stay.

  Manager's Response:

  Shared from the owner: "Thank you for choosing to stay in our Franklin, Tennessee home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business. We regret any inconvenience you experienced and wish you had contacted us during your stay so we could have made immediate improvements. Your input is valuable, and we take it seriously. We are working on repairs, cleanliness, and amenities to enhance the experience of our future guests'. We hope to have the chance to exceed your expectations on your next visit."

• Family Fun!

  4/5

  We had 15 gather for the week - grandparents to grandkids! Everyone had a wonderful time with plenty of room and a great pool. To be fair, though, the tree house advertised is unsafe/in complete disrepair. Aside from the patch in the circle drive right by the house, the lawn is tall grass/weeds including the volleyball area. Our kids are ages 10 to 3, so we had limited options to play outside. The driveway has had a cut through it that needs attention, and overall, the house is a dated, especially upstairs.The property manager was very responsibe and helpful. The overall condition/property did not prevent us from enjoying our time together, but to be honest, we did not put this property on our radar for a future stay.

  *This review was originally posted on Vrbo