Bright ‘Green Gables’ Cabin: Hike, Swim & BBQ

Reviews

• 5/5

• 5/5

  Perfect property for a family who wants to enjoy a peaceful getaway!

  *This review was originally posted on Vrbo

• 5/5

  Overall a wonderful experience! great experience for my kids and I to fish in the lake and catch fish. We relaxed around the camp fire had some s’mores and enjoyed the shack that was a wonderful time to shoot some pool

  *This review was originally posted on Vrbo

• Perfect Hideaway

  5/5

  The pond is so close to the front door we could watch the turtles scurry around in the water. The kids had such a good time just being kids and playing as loud as they wanted. The kitchen was perfect for cooking big family meals. Beds were comfy, the whole place was spotless. We were in heaven. Check-in was super easy, owner was very friendly and our communication was always friendly. We wished we had booked a longer trip!

  *This review was originally posted on Vrbo

• House was fine - owner is a mess

  2/5

  Be advised, if you stay here - the guest contact is a hot mess. When we arrived to the house we couldn’t get the door unlocked for several minutes. It seems to just be stuck and eventually worked, we just had to try over and over. We reached out to the contact and they gave essentially no help, just the same instructions we already had, so we just left the door to the home unlocked until we left (not super safe, obviously, but we were afraid to be locked out). The home has a good layout and met our needs. The pond is right outside - plan for mosquitoes. Which were also inside and smashed onto the ceiling in the loft bedroom, which was kind gross. Kitchen was well stocked and the beds were comfortable. However, the listing I booked stated toiletries were provided and that was not the case, so plan for that. Closest store is about 20 mins. Worst part of the vacation for me came after - 4 days after we left the host called and accused me of stealing 2 comforters and two shams. I assured her we did not and she was incredibly rude to me. She let me know that her staff sent her pictures of what was in the home and that they weren’t there. I asked her to check again and magically they found them, but no apology was made for her appalling behavior. 0/10 for me. I would never accuse someone who just paid me hundreds of dollars of stealing unless I was 1 million percent sure. If you have any other options, I’d take it. There wasn’t anything standout about this house that made that worth it.

  Manager's Response:

  Hi Keli, We want our guests to rest easy when they stay with us, and we’re sorry to hear you experienced some hiccups during your visit. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  -The home uses a push-button combination lock, and if a guest encounters issues, it's important to let the system reset before trying again. Instructions on this are included in the check-in info.
  - The property is treated monthly by a professional pest control service, and there's also a mosquito trap near the pond to help minimize insects in the area. That said, some mosquitoes are to be expected given the outdoor setting.
  - We didn’t observe any mosquito stains during their inspection, but they'll keep an eye out during future cleanings to ensure everything meets expectations.
  - We’re currently reviewing the listing details about toiletries to make sure they reflect exactly what’s provided on-site.
  - We confirm that no accusation was intended regarding the bedding; the items were eventually located under a bed, and we expressed regret for any misunderstanding or stress this may have caused.
  
  Thanks for taking the time to leave your review.