Pet-Friendly Hideout on Wolf Creek at Grand Lake!

Reviews

• First night was awful, second day improved

  3/5

  I also posted on Evolve which is the property management company. But we arrived at about 10 pm on day of check in and there was mouse feces on the kitchen counters, in the bathtub and on all the beds and under the pillows. They offered the second cabin on property but it had not been cleaned since their prior guest, I guess the local contact was not aware of that because he sent us over and we had to let them know that. They did come out for a quick clean and linen change on the mouse free cabin and we were able to get in at about 1 am. The next morning they asked us to pack back up so their cleaner could do a deep clean. We were able to get back in at about 4pm on Day 2.

  If the first cabin had been clean when we arrived, this would be an easy 5 stars. They were very communicative with getting us back in the first night to the mouse free cabin. They must have resolved the issue on the first cabin because people checked in over the weekend when we were there. It was a super disappointing way to start a trip especially after driving 10 hours in from South of Austin Texas.

  But the beds were comfy, the location was fantastic, and the cabin once cleaned was, tidy, comfortable and had everything a short term renter would need.

  Despite the awful start, we would stay again, which is why we gave 3 stars instead of 1. Hopefully the local care takers will be more diligent with checking the state of the cabins prior to check in and this won't be an issue for future guests.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Melissa, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - We apologize for the issues you experienced during your stay. Thank you for accepting the compensation we offered you.
  - Unfortunately, these out-of-the-ordinary events occurred during your visit, and we hope you understand we have talked with our cleaning crew to ensure this issue does not recur for future travelers.
  - We were also more than happy to send our cleaning crew to resolve your concerns and make your stay more comfortable.
  - While we regret our home was not up to your expectations, we’re happy to share that our most recent guests reported no issues.
  - We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!

• A great cabin!

  5/5

  I have nothing but good things to say about this cabin and this stay. The host is excellent, and the cabin is relatively new construction. It is clean and in excellent repair. The location is excellent, with a nice open view in the back. It’s a quiet place to stay– none better.

  *This review was originally posted on Vrbo

• Wonderful

  5/5

  We enjoyed our time thank you

  *This review was originally posted on Vrbo

• Family Fun

  5/5

  Room for my kids to come and stay, and a nice shady porch and yard for our folks and extend family to come visit and tell stories of the hood old days. It was nice to have the opportunity to get together with those we enjoy. Beautiful cabin overlooking the water. So nice.

• Great in Grove

  5/5

  Everything was wonderful no complaints very quiet and secluded would stay again