‘Hooah’ Cabin Retreat w/ Grill & Step-Free Access

Reviews

• Will never be back again...

  1/5

  This was my second year staying in the cabins. Unfortunately, the hot water heater broke so there was no way to shower. The water almost scalded me and then went ice cold. I do understand that mishaps happen, but there was no backup plan. We were given the option to shower in another cabin on a single day before 11am (check out time) as other guests were checking in that afternoon. Our stay was for 6 nights/7 days! Having no way to shower for that length of time is unacceptable as I want what was promised when I reserved the cabin. I paid (which is overpriced) because I thought it was going to a good cause - for veterans with disabilities. I wouldn't want any veteran staying there as the cabins are starting to be a bit outdated and run down.

  The furniture is starting to look tattered and some of the amenities need to be upgraded: refrigerators with ice maker (or at least ice trays), smart TVs larger than 32", and proper ADA showers with drains in the floor so water doesn't go everywhere.

  I won't be staying again which is unfortunate because the location is beautiful next to a fishing stream. Why would anyone want to stay at a place that doesn't make good on what was advertised?

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Patricia, we sincerely regret that your recent stay didn't meet your expectations, especially considering your positive experience the previous year. After discussing your feedback with the homeowner, they’d like to address the following:
  - Unfortunately, the hot water heater malfunctioned during your stay, and while we immediately ordered a replacement, it was beyond our control to repair it sooner. We offered access to another cabin for showers and provided a 30% discount as a gesture of goodwill, though we understand this didn’t fully resolve the inconvenience.
  - The property’s rates were higher during your stay due to a significant local event, which might explain the pricing. We also recognize your concerns about the furniture and amenities and will further investigate your concerns.
  - The beauty of the location by the fishing stream is something we take pride in, and we hope that any future updates will better meet the needs and expectations of all our guests, including veterans who continue to enjoy their stays.
  Thank you for sharing your experience with us. We appreciate your feedback as it helps us to improve, and we truly hope you’ll reconsider staying with us in the future.

• Great place

  5/5

  My friends and I stayed here overnight while on a ski trip. We would stay again!

  *This review was originally posted on Vrbo

• Great place

  5/5

  My friends and I stayed here overnight while on a ski trip. We would stay again!

• Poor

  3/5

  The cabin wasn't very clean 😕 in the restroom there where old dirty used Qtips in the trash , a peice of molding was missing looks as if there is mold on it. The kitchen area stove front right burner was so dirty it smoked when you used it . The microwave and refrigerator where both dirty. Was not satisfied with our stay considering you pay a cleaning fee.

• Very clean

  5/5

  Very clean and they even had extra touches for my Autistic Child which was above and beyond . Will stay here again what ever we are in the area.