Bright Gulf Shores Beachfront Condo w/ Pool Access

Reviews

• Perfect beachfront condo!

  5/5

  This beachfront condo was perfect. Clean, comfortable and conveniently located near everything. Can’t wait to stay here again!

• 4.5 STARS

  4/5

  Overall, the condo was very nicely updated in the kitchen, bathrooms, flooring and I loved the beach decor, which beside the location, helped me to decide on this unit. However, I think the sofa (cushion and cleanliness) has seen its better days. The owner also provided beach chairs, toys, umbrella as well as board games in the unit which I didn't expect!

  Our main complaints were related to the housekeeping service and quality of bedding.

  I noticed on the first night that the bed linen was clean but had darkened marks/stains and were very thin; I expected bedding to be more equal to suite class hotel. One bathroom had dusty vents and dirty (white) door frames, and questionable clean toilet.

  Within minutes I contacted the owner to share my issues, and she immediately answered, sincerely apologized, and we came up with a temporary solution until it was fully addressed the next day to my satisfaction.

  I was also glad I brought a sleep mask which is highly recommended if like me you are light sensitive to light coming through windows and blinds.

• Perfect condo and location!

  5/5

  Loved this condo! It is newly updated, spacious and clean. There is an unobstructed view of the ocean from the patio/balcony. Also, it is in a wonderful location where you can leave your car and walk to everything (convenient store, restaurants, bars, shops, etc.). The host went above and beyond with providing beach equipment and coloring books/crayons/boardgames for the kids. Will return!

• Awesome!

  5/5

  This condo is awesome! Right on the beach and walking distance to everything you want to do. Host was great, condo was clean and we will be coming back again.

• I would not stay here again

  2/5

  The HVAC stopped working half way through our trip. No response from the owner. Also, waste management picked up the dumpster before 6 am twice during our stay. It was extremely loud and even though we were on the fourth floor, it sounded like it was directly outside our door. The only positive thing I can say about our stay was it was easy access to the beach. Plenty of other places to stay besides this location.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jeremy, the homeowner was surprised to read your review, as she is accustomed to providing 5-star experiences, and would like to clarify the following details:
  - I have high standards of hospitality and understand how important communication is with my guests. This is why I provide guests with my email and phone number immediately upon booking and also share detailed check-in instructions when each guests visit.
  - It was confirmed that both were sent to you before your arrival, which included detailed check-in instructions and other important information about how to contact me in the event of any questions or concerns.
  - I also checked with the management company and Vrbo and they did not receive communication regarding any issues during your stay.
  - I wish you had reached out as I would have been more than happy to resolve any concerns.
  - The AC was inspected after your departure and is fully functional with no issues. The AC is only a couple of years old, is serviced twice a year and the furnace filter is changed every month.
  - The guest experience is taken very seriously and I strive to provide an enjoyable stay for each guest.
  - Unfortunately, I have no control over waste management’s route and schedule and I apologize if they came early during two days of your stay.
  - While I regret the home was not up to your expectations, I’m happy to share that the many guests, following your visit, reported no issues.
  - I truly go above and beyond for my guests and I’m confident that future guests will have a wonderful stay!