Sevierville Overlook Cabin 9 Miles to Gatlinburg!

Reviews

• Great view, rest is mid.

  3/5

  The view of the mountains was great! If that's all you really care about, then this place was great. The furniture is old and uncomfortable. The linens provided were red and bled red dye on other surfaces. Felt like it should have been cleaner for the hype. There was no DVD player as listed (we watch movies on vacation and it was a huge let down). The pots and pans in the kitchen were terrible. I washed any dishes before I used them. I cleaned a lot of things before I could used them. There's also no person to talk to about issues. My husband emailed some questions to the company and never got any responses. The neighboring cabins are also really close. They don't really let on about that. There's a lodge right across the street from the cabin. TL;DR - view is great, everything else leaves a lot to be desired.

• Good and bad

  4/5

  This was our second time at this cabin. The view, solitude and amenities brought us back. The first time was through air bnb, which we had always used for our get a ways. The second time we booked through evolve I am so glad we did! Life happens and we found some serious issues with the cabins cleanliness, we contacted the local maintenance crew. They got back with us (text only) and was friendly, the girl that showed up the next night was very sweet and efficient.

  3 of our issues were a serious concern (health) 2 of them were addressed and we decided to enjoy our vacation stay away from the other issue and deal with it later. We took pictures with date and time. Had a wonderful time, we loved it!!

  I contacted evolve on the last day and was met on the phone with a resounding positive person. Everything was handled in a professional manner, pictures exchanged and agreeable resolution.

  Life happens, people tend to over react on all sides. Not with evolve they understood why we didn't want to ruin our vacation with "problems" I had the picture evidence and emails covered it all.

  WE WILL USE THEM AGAIN!

  Nothing is perfect if you can't just clean it or fix it yourself evolve will stand with you to get it right.

  This cabin; is a gem, a spring and fall oasis, perfectly hidden and situated near most attractions and trails.

• Lovely Smokey Mtns

  4/5

  The cabin was delightful, and definitely set up for honeymooners, but in this case, that was not our situation. I and my long time friend, she came from Alaska and I came from Arizona. Started in Nashville, and then came to the cabin to hang out in the woods. It was OK, but somewhat marginalized by huge tall trees, right dead center of the view. Hot tubs in excess, one outside and a big one inside seems a little unnecessary. The outside one runs off snd on all night long. Pretty well stocked EXCEPT for one large omission, there was only one partial roll of toilet paper and nothing else. As in previous reviews, the pillows needed to be replaced years ago. There’s two and they’re just flat and old. Also a really really slippery rug right in front of the slider to the back porch. My biggest surprising negative was to have this beautiful back porch and there’s no chairs other than a little hightop table in the corner. Not everyone is wanting to or Mobile enough to sit in high top uncomfortable chairs. You’re in the smoky mountains for a gorgeous view. You have no rocking chairs or Adirondack chairs or anything to sit and enjoy the outdoors except to bring out the uncomfortable wooden dining chairs of which there are only two. Definitely be a five star with a few relatively minor easily remedied changes.

• Secluded location - nice decor

  4/5

  Enjoyed the hot tub and outdoor shower…great views from the deck and very homey and cozy.

• Our Little Get Away

  3/5

  My husband and I decided to do a quick get away the weekend of moving our daughter into UTK. I looked and looked because, I will be the first to admit that I am picky. This cabin was not a disappointment at first. We loved the location at the top of the mountain and even though our neighbors were close in actuality, it was very private. However, I believe in being fully honest. The cabin was clean. The pillow situation was not good. We had two thin pillows that were not substantial to say the least. I brought in my travel pillow. At nighttime, the air did not seem to work as well. The mattress needs to be upgraded; the second night I woke up burning up and with my back killing me. This is not typical since I can sleep nearly anywhere. The bath tub jets need a deep cleaning. The jacuzzi does not have all jets working properly. I read all of the reviews after we got our check in information. For some reason there were no reviews when I booked this. It intrigues me that the same complaints were made time and time again, yet nothing was done to rectify them. The WiFi was non existent and when I called to ask someone a question via email and by phone, I got no response. Would I rent again, Maybe??? It mostly met my cleanliness standards. I’d bring more pillows and a fan since the owner did not install a fan in the bedroom. Watch out for the rug in front of the sliding glass door. You’ll break your neck! To the owner; the safety of your guest should be top priority! Put some slip guard tape on that! Im sure I am wasting my time posting this because I don’t feel like it will make any difference. Overall, the cabin is cute and decorated-moderately, which I prefer. Just listen to your reviews and be proactive about making the necessary changes which says you value your customers. You have a great deal of competition . These changes are minimal if you look at them based on their cost. Thanks!