Elegant Norwich House w/ Billiards Room & Ballroom

Reviews

• Disappointing

  2/5

  Unfortunately, the cleanliness and upkeep of this historic home was not good. My husband and I spent 5 hours cleaning the day we arrived in town. The kitchen floors were sticky, all of the dishes needed to be washed, and the cupboards had dried splatters and stains all over them. The bathrooms all needed to be scrubbed, there were used bars of soap in the showers, and one of the toilets did not flush unless you took the tank lid off and pushed the float down. All of the bedding needed to be stripped and washed and the washing machine faulted out on the second load of wash.

  We made the choice to do the cleaning ourselves and stay because we were in town for our daughter’s wedding and didn’t have time to look for another house big enough to hold our extended family.

  Also, most of the outdoor furniture was in disrepair and couldn’t be trusted to be sat on. None of the cushions for the outdoor furniture were in good shape.

  The communication for check-in/check-out was very easy. The house was otherwise very interesting and had a great deal of charm and history. It was the right size for our family and the location was perfect. We don’t regret our stay, but we would not stay again without a lot of improvements.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Gail, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  - We’re sorry the cleanliness didn’t meet your expectations upon arrival. A new cleaning team has been hired to ensure a higher standard of cleanliness for future guests
  - The toilets in this historic home have a unique design and may require holding the lever down a bit longer to flush properly. We wish we could have provided this information during your stay to save you some inconvenience
  - The washing machine issue has been resolved, and we appreciate your understanding as it is not designed to wash heavy throw rugs
  
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Big place

  5/5

  It was a big house with plenty of room for everyone.

  *This review was originally posted on Vrbo

• Old house with lots of charm

  5/5

  Our family thoroughly enjoyed our stay! We enjoyed the charm of this house with all its quirks. Not a perfect house, but a very comfortable stay, with a different theme in each bedroom.

  *This review was originally posted on Vrbo

• Wonderful House For Family Celebration!

  5/5

  My Mother turned 80 this past weekend, and we celebrated as a family at the Teel House. When I was looking for a place for our family to come together I needed a central location for our family who is spread out over three states. We had 10 people ages ranging from young teen to mostly adults, and we wanted to cook family meals and have some fun activities. The Teel house provides ample space for spreading out, the kitchen is well appointed for cooking meals. As a family of history lovers, we loved all the period furniture and Victorian decor. It's almost like renting a B&B, and having it to yourself. We loved exploring all the nooks and crannies of the house, and enjoyed walking the neighborhood. Communication was excellent with the booking, check-in and check out. I dealt with two representatives of the property, one for booking and one for the stay, both were great! Gregg the property manager was really nice to work with and even let our niece purchase a small item for her bedroom from the house. Thanks so much! The only thing I would mention to potential renters is to remember that this house was built in the late 1700's and has it's own quirks and age (like the rest of us). The bedrooms, while beautifully decorated could use a couple new mattresses, and hopefully in the future this investment could be an asset to the rental. We were only there two nights so it was fine. Overall it was the perfect house for a celebration and only enhanced our time together.

  *This review was originally posted on Vrbo

• Unique House

  5/5

  Great place to stay, location fit our needs perfectly. Plenty of parking spaces. Fully well-equipped kitchen. Great neighborhood felt very safe there. the only thing was a couple of the bedroom the heat wasn't the best but no big deal. House is filled with so much history and beautiful antiques. Greg the caretaker was awesome to work with and was so accommodating. Couldn't ask for anything better.

  *This review was originally posted on Vrbo