Evolve Safety & Security Policy

Travelers are entitled to a safe and secure vacation experience at any Evolve home. That’s why, in addition to vetting and verifying each Evolve home, we require that every Evolve home meet the following standards.

Safety Equipment

Evolve requires all homes to include the following safety amenities: 

  • Smoke detectors
  • Carbon monoxide detectors
  • Fire extinguishers
  • First aid kits

Evolve owners are responsible for installing and maintaining all safety amenities. Owners are also required to meet all local, state, or federal safety standards applicable to their property.

In addition to the requirements above, Evolve recommends that owners:

  • Inform Evolve and travelers of the whereabouts of required safety equipment and any applicable recommended equipment
  • Have heating and cooling systems inspected and serviced annually
  • Have all appliances, including chimneys and vents, inspected and serviced annually
  • Visit www.redcross.org/homefires for more information on safety equipment and fire prevention

Surveillance Equipment

Any device that captures, transmits, or records audio, video, or photos is considered Surveillance Equipment. This definition includes cameras, audio-capturing devices, motion detectors, decibel monitors, web cameras in computer monitors, baby monitors, and smartphones. Evolve will determine in its sole discretion whether a surveillance device is permitted.

All Surveillance Equipment must be disclosed to Evolve during the Onboarding process and/or to Owner Success after installation. Evolve will disclose the existence and locations of such equipment in the listing details.

Owners are responsible for ensuring that any use of Surveillance Equipment adheres to local laws and regulations, including (but not limited to) privacy laws.

Prohibited Surveillance Equipment

Devices that capture or record video, photos, and/or audio are not permitted in any part of the listing’s interior and some outdoor spaces. These include:

  • Internal video- and/or audio-capturing devices that are turned off or disconnected
  • Outdoor spaces where complete privacy is expected, such as dedicated changing areas, outdoor showers, and saunas
  • External cameras that point to the home’s interior

Concealed or hidden Surveillance Equipment is strictly prohibited.

Permitted Surveillance Equipment

Exterior of Property: Devices that capture or record video and/or audio may only be used on the outside of the home for security purposes or noise monitoring. These include doorbell cameras and external cameras used to monitor outdoor Guest spaces (i.e. exterior pools, hot tubs).

Noise and Occupancy Monitors: Devices capable of measuring only decibel levels or the number of occupants are permitted everywhere except bedrooms, bathrooms, and sleeping areas.

Smart Devices: Smart devices (i.e. Alexa, Google Assistant, etc.) that cannot be remotely activated or monitored, are in an open and obvious location, and in which Guests have the ability to easily turn off or unplug.

Rules for Guests

Guests may not tamper with (i.e. disable or cover up) nor destroy permitted and disclosed Surveillance Equipment.

Guests may not use surveillance devices, including handheld recording devices (i.e. cell phones), to monitor a host or any other person present on the property without that person’s consent.

Violations of This Policy

Owner violations of this policy may lead to suspension or termination of the involved listing. Evolve will be entitled to collect its management fees and issue full refunds to travelers at the owner’s expense.

Guest violations may lead to termination of a stay without refund and a future ban from traveling with Evolve.

Consequences may vary based on the severity and frequency of violations. In certain cases, Evolve may notify its partners or law enforcement of behavior that potentially threatens any person’s safety or violates applicable law.