Emerald Island Resort Condo: 5 Mi to Disney!

Reviews

• Great Location

  5/5

  We rented this property for the week so we could go to Disney with our 5 year old granddaughter. This location was a short drive to all the Disney parks. The unit was very comfortable, spacious and clean. It was great having a washer and dryer in the unit. The pool area was quiet and clean. Loved the neighborhood and gated community. We will stay here again.

  *This review was originally posted on Vrbo

• Disney

  5/5

  We stayed here for my daughter’s 21st birthday. It was perfect for a quick Disney trip. Clean and well stocked. Definitely would recommend staying here!

  *This review was originally posted on Vrbo

• Emerald Island town home

  3/5

  Convenient to parks/shopping/eating. Area felt secure with 2 gated entrances.

• Beautiful area

  1/5

  I loved the location and the area was beautiful however the townhouse was not very clean the 1/2 bathroom when you walk in the door had poop on the wall and on the toilet paper holder the twin bedsheets had looked like snot smears on both of them the shower doors had mold around it not enough wash rags it said there were 2 queen beds and it slept 8 but it only had beds for 6 people which was fine there were only 5 of us but advertised as a 8 sleeper but again the location was great the entry to the property was beautiful just not as clean and if should have been I loved that it was secured and safe feeling I loved everything about the experience other than the cleanliness

  Manager's Response:

  Hi Pam, the homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following details:
  - Our listing reflects the layout of the home, though we’re sorry if you were caught off-guard. We pride ourselves on being transparent and accommodating to all guests and would have been more than happy to walk you through the exact layout of the home before you booked.
  - We use a professional cleaning crew to ensure that the home is cleaned and sanitized between guest stays. Our crew does a walk-through of the home before all guest arrivals and we’re confident that the home met our high cleanliness standards before your check-in.
  - We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs. The listing does state that the home can accommodate up to 8 guests. We wish you had reached out to us during your stay. We would've been more than happy to resolve your concerns and make your stay more comfortable.
  - While we regret our home was not up to your expectations, we’re happy to share that our most recent guests reported no issues. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!

• Great place

  5/5

  Awesome and clean