Robbinsville Cabin w/ Deck: 3 Mi to Fontana Lake!

Reviews

• Nice Home, but Poorly Maintained

  3/5

  The owner was quick to respond when we were able to get to a location that had service to let them know the downstairs toilet wasn’t working upon arrival. They were also quick to fix the broken toilet, which was nice. Not having a landline or cell service makes it a little annoying that there is no way to contact the owner until you are out, and then you have to sit and pause your vacation to text back and forth. And for us it was more like 12 miles that we had to drive before we could get cellular service. The place was not well maintained. The smoke detector was beeping when we arrived, there were several bulbs out, the microwave didn’t work properly, there were a few dirty dishes, and there were no pillowcases for the pillows for the pull out sofa. The cobwebs from other people’s reviews were still a problem, webs going from light fixtures down to the dining table and webs on every blind you tried to open. There were mouse droppings under the kitchen sink. At night there was some large rodent that would scratch and gnaw on and off all night long. There were no cleaning supplies and no dishwashing detergent, so you pretty much have to bring your whole house. If you don’t want to clean on your vacation or are a light sleeper this is not the house for you. The house seems like it could be really nice if the proper care was given. The location was good. In the description of the house it stated the there was access to a hiking trail on property, I wish there had been some sort of directions on how to locate this trail. It also stated there were spices in the kitchen, and there was only salt and pepper. I did read the reviews before hand, but I also thought that if a problem was drawn to the owner’s attention that they would take care of it. That clearly isn’t happening here. I do think this could be a relaxing vacation, I just hope they take the recommendations from these reviews. I did appreciate the quick responses to our text messages. The owner was very nice and did try to make it up to us, it is just frustrating when you think you are going somewhere to relax. I wouldn’t say avoid the place just come prepared and maybe to clean.

  Manager's Response:

  Hi Courtney, we want our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Unfortunately, the absence of WiFi and the unreliability of cell service are factors beyond our control. We provide this information in our listing and pre-stay communications to ensure guests are informed before and after booking. Additionally, there's cell service available at the park & ride located 2 miles south on Highway 28, as indicated on the welcome sheet in the cabin.
  - Thank you for your feedback regarding maintenance items. We've taken immediate action to address them by replacing the smoke detector batteries, and burned-out lightbulbs, resolving the issue with the microwave tripping a breaker and confirming that pillowcases for the pullout sofa are stored in the bathroom closet.
  - We've scheduled a deep cleaning and pest control visit to address cleanliness and pest concerns.
  - We provide dishwasher pods and liquid dish soap under the sink, along with a starter supply of toilet paper, paper towels, and soap in the bathrooms.
  - We offer salt, pepper, and various spices left by past guests for added convenience. 
  - Although there are no hiking trails directly from the cabin, the Appalachian Trail can be accessed approximately 3 miles away, up Highway 143. 
  - We're currently reviewing our listing description to ensure clarity regarding the provided spices and hiking information. Additionally, we're in the process of updating the cabin and carefully considering your feedback, as well as input from past guests, to enhance the overall experience.
  Thanks for your valuable feedback as we continue to improve for future guests.

• Mountainous get-away

  5/5

  The person that cleaned the kitchen neglected to wipe up the orange juice that was spilled and left on the counter that the cutting board was sitting in. Other than that, the place was clean. It is a mountain cabin. So, if you cant handle seeing a couple of spiders, its not for you. All that being said, we absolutely loved the place and would love to go back one day!

  *This review was originally posted on Vrbo

• Fontana cabin

  5/5

  Had a great time with my daughter and grandkids. Convenient spot to make as your base camp to enjoy outings in Graham County and surrounding area

  *This review was originally posted on Vrbo

• Bike ride

  4/5

  Property needs a landline for guests. There is no way to contact anyone for emergencies. The icemaker didn’t work and the dryer took a long time to dry clothes.

  *This review was originally posted on Vrbo

• Nice cabin in the woods.

  5/5

  Just what we were looking for. A gravel road leads off of 28 to this and few other cabin/homes. The road is steep but very well groomed so even our low sports cars had no difficulty. The cabin is clean, homey and functional. Air conditioned and good tasting water. Well stocked with cook ware, plates, and bedding. There is even a selection of dvds to watch. The main level great room has a great feel and the wrap around deck had a nice view. It was great to wake up each morning to all the birds chirping. The stairs to the lower level Master bedroom are kind of steep. As stated in the description there is no internet or phone service.

  *This review was originally posted on Vrbo