Tropical Island Escape w/ Deck, Walk to Avalon Bay

Reviews

• 2/5

  I'll be honest, the location of the house is good, everything is close, but we had some disappointments since when we arrived the property has two "studios" we arrived without realizing which one it was and we opened the first apartment. , and we went up to the other studio and opened it with the same code that was opened in the one below, so we got worried and dialed and told them what was happening and they told us that it was a lie that they were not there. Even though we were able to open it, they denied everything. Another thing is that the sheets in the room were very dirty as well as the blankets.

  I don't recommend this place.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mareni, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - Thank you for taking the time to share your feedback with us.
  I want to address your concerns regarding the access codes for the units. The codes for each unit are unique, and it seems there might have been a misunderstanding. It's possible that the door to the second studio was left unlocked by the previous guest, which could explain why the same code worked for both units. Nonetheless, we take security seriously, and we will investigate this further to ensure it doesn't happen again.
  - I'm sorry to hear about the cleanliness issues you encountered with the sheets and blankets. This is certainly not up to our standards, and I will bring this matter to the attention of my manager immediately to ensure future travelers do not share the same experience.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Wonderful little home, misunderstandings

  5/5

  The home was in excellent condition, it was a small cozy little getaway from the busy life.

  *This review was originally posted on Vrbo

• Great cozy place

  4/5

  Enjoyed the space.

  *This review was originally posted on Vrbo

• Clean, comfortable, and cozy apartment

  4/5

  My husband and I enjoyed a comfortable stay at this cozy little apartment. The apartment is just a short walk to main shopping and dining area so it was convenient. The apartment itself is on the older side and there is no air conditioner (not abnormal for Catalina Island) but there was plenty of fans you can use. The shower door needs to be fixed as it doesn’t close properly and water can leak out. Some of the blinds needs to be fixed as well as they did not retract properly or stay open. Lastly the notes on the cabinets should probably be removed as they tell the renter they will be charged for any missing plates, cups, silverware and knives. It is tacky in my opinion to tell your renter this. When I asked the property host she told me not to pay attention to those signs. I would remove them if I was the host. The host was responsive and brought us soap when we asked for it. Overall we would stay here again.

  *This review was originally posted on Vrbo

• Great location

  5/5

  Perfect

  *This review was originally posted on Vrbo