Sunny Lake Havasu City Home w/ Lake + Mtn Views!

Reviews

• Great place with awesome an awesome local property manager

  5/5

  We came to town for Super Cat Fest 2024. After being on the water for several hours, it was nice to come back and relax by the pool with the shade from the palm trees. The weather was in the mid 90s and shade was necessary. Rikki, the local property manager for the owner, handled a small issue of replacing some broken lounge chairs. The neighborhood is very quiet and of course, the view from the patio is better than the pics show.

  *This review was originally posted on Vrbo

• Great place with awesome an awesome local property manager

  5/5

  We came to town for Super Cat Fest 2024. After being on the water for several hours, it was nice to come back and relax by the pool with the shade from the palm trees. The weather was in the mid 90s and shade was necessary. Rikki, the local property manager for the owner, handled a small issue of replacing some broken lounge chairs. The neighborhood is very quiet and of course, the view from the patio is better than the pics show.

• Beautiful home!

  5/5

  This is the second time our group (three couples) have stayed at this home as we just love it. Great location, furnishings, accommodations, and amenities. We will be back in the future!

  *This review was originally posted on Vrbo

• family get away

  3/5

  the place needs some attention wonderful home and location the cleaning crew and mangment lady needs a lesson on customer service its poor dam poor we had endless problems no heat in pool garbrator not working dish washer not working no sink no dish washer for 3 .5 days but everyone had there had wide open for cash like really so maybe another time it might be great but not at the present

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Don, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced during your time at our property.
  - Upon receiving your report about the sink and garbage disposal issues, our team promptly addressed these concerns either on the same day or the following morning to ensure your comfort and convenience. - Additionally, we credited the pool heating fee for the days when the pool was not heated due to unseasonably cold weather.
  - It's unfortunate to hear about the challenges you encountered with the dishwasher and pool heating, but please rest assured that we took immediate action to resolve these issues as soon as they were brought to our attention. We appreciate your understanding and patience as we worked to make things right.
  - We are also grateful for your interest in renting the property for an extended period next year. Despite the initial challenges, we are pleased that you found our property suitable for your needs and are considering a return visit.
  - We apologize if there were any misunderstandings or miscommunications during your stay. Our goal is always to provide exceptional customer service, and we regret if we fell short of your expectations in this regard.
  Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience.

• Great stay

  5/5

  As described - very clean and great views

  *This review was originally posted on Vrbo