Dog-Friendly El Paso Retreat w/ Private Pool!
Description
From history and art in the city to the sweeping desert landscape of the Franklin Mountains, you’ll find something for everyone in The Sun City! This 3-bedroom, 2-bathroom El Paso home is spacious enough for a group of adventurers and equipped with all the comforts of home. There’s plenty of excitement to put on the itinerary: stay at the vacation rental and start up the smoker on the patio, take a day trip to Guadalupe Mountains National Park, or go searching for the best brewery in town!
Amenities
- Cable/Satellite TV
- Self Check-In
- Central Air Conditioning
- Central Heating
- Essentials
- Laptop Friendly
- Wireless Internet (WIFI)
- Free Parking
- Private Outdoor Pool
- Pets Allowed
- Kitchen
Map
Location Details
EXPLORE OUTDOORS: White Spur Park (5.4 miles), El Paso Desert Botanical Garden (6.9 miles), Franklin Mountains State Park (7.2 miles)
DOWNTOWN EL PASO (~14 miles): El Paso Museum of Archaeology, Centennial Museum and Chihuahuan Desert Gardens, events, art galleries, breweries, margaritas
DAY TRIPS: Las Cruces (35.8 miles), White Sands National Park (85.2 miles), Guadalupe Mountains National Park (124 miles)
AIRPORT: El Paso International Airport (21.0 miles)
Reviews
Horrible nothing like the pics
1/5 We showed up. The front is over grown, you get slapped in the face by the trees in the front. Inside there is dust everywhere. Like it hadn't been cleaned in over a month. No dish soap, coffee maker was broken. Fridge was dirty . The pool was filthy. Dark green, trash in the back yard and landscape overgrown and weeds.Property manager kept giving me the run around.
*This review was originally posted on Vrbo
Manager's Response:
Hi Deserae, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following: We want to sincerely apologize for the maintenance and cleanliness issues you encountered during check-in. We've replaced the company responsible for property maintenance as we personally observed the same issues during an inspection. Although we've taken corrective measures since then, we deeply regret that this negatively affected your experience. Thank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns.
Abandoned yard
3/5 Overall the place was decent on the inside but the front and back yard was plagued with overgrown weeds and looked abandoned. We saw a cat catching mice in the backyard. Main reason for choosing this property was the pool but we didn’t get to enjoy it given the cat/mouse chase going on in the backyard.
House
1/5 The door wouldn’t lock has to put stuff against it for it to stay closed pool was dirty so couldn’t get in the stairs also had places coming undone so u could fall if u didn’t look and the ac barely worked it stayed like 80 in there was crazy.
Manager's Response:
Shannon, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- Thank you for your feedback regarding our property. We were unaware of some of the items mentioned in your review and are looking into all of your concerns and plan to make the appropriate changes where necessary.
- The stairs are being repaired as well as the sliding glass door.
- Our guest contact is in the process of working to get a pool cleaner out to clean the pool to ensure the pool is operating for future guest stay. We sincerely apologize this impacted your stay.
Thank you for your insight, and we hope to have the opportunity to host you again soon!Not Clean!
1/5 The bedding was not clean, the restroom did not have toilet paper nor hand soap. Towels and sheets were left in the washer/dryer. Smelled like wet clothes. There was cat hair on the beds. Not premier status VRBO.
*This review was originally posted on Vrbo
Manager's Response:
Rafael, we sincerely apologize for the issues you experienced during your stay and understand that these should have not been issues in the first place. The homeowner is looking carefully into each item in your review so they can ensure their own high standards are being met and exceeded. We are always looking for ways to improve the guest experience and your feedback is an important part of that process. We hope to host you again in the future!
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