Hot Tub, Game Room & Fire Pit: ‘Evergreen Escape'

Reviews

• 5/5

  Wonderful time,beautiful place

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you Carolyn. We’re glad you enjoyed your stay! It was a pleasure hosting you and your crew!

• 5/5

  Beautiful house! A few issues which the owner helped with almost immediately. Would definitely come back!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Anne. Appreciate the great feedback. Would love to host you again in the future!"

• Family Wedding

  3/5

  Overall property was well laid out and functional. Cleaniness of inside and play room was poor. We found chip bags and other debris in the house in the couch, under beds, in the dishwasher. There was barely enough paper towels and soap in the bathrooms. But most disappointing were the scorpions that were found in the house. Our son (33) was strung on his foot by a small scorpion requiring us to go to the emergency room. This occurred in front of the over while cooking breakfast. Our last morning we found a large scorpion in the play room. We understand this room is a converted garage, but there is no sealing at the garage door to prevent bugs of this size from entering. Our largest concern the entire trip were the 2 infants we had with us crawling/walking around. We had to be diligent the entirety of our time. And to cap things off the vacuum that was in the house for our use was not appropriate for thorough cleaning. We couldn't vacuum the couch crevices or base board areas good at all each day to help. We liked the property, but soured by the scorpions.Also the entry code we were given did not work. We had to call the Evolve help service to find out the code had been updated. We never received an email notifying us of such.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Good afternoon, Ronda, We deeply apologize that your stay was a negative experience. Our cleaning team prides itself on having a pristine home after each cleaning. We are sorry there was trash left over from a previous visit. This, along with a lack of supplies, has been addressed with our cleaning staff during this very busy season. Most importantly, we are very, very sorry to hear about the scorpions. We would never want that for any of our guests. We are extremely sorry your son was bitten. We do have a pest service that has just completed a treatment on the home, but we have reached out to them to treat the home again and specifically address this issue. If there is anything else we, or Evolve, can do to make things right, please reach out. Again, we are sorry this stay did not go as planned. We hate to fall short of our high expectations."

• Beautiful Rental

  5/5

  This property is absolutely amazing! A spacious floorplan, tastefully decorated and provides privacy and relaxation. Our family gathered in the Bastrop area for a Memorial Service for a family member. This rental was a perfect retreat for our family during a difficult few days. I would highly recommend the property.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Ron, thank you for the great review.
  Sorry for the circumstances of your visit but glad we could make your stay pleasant and comfortable. If you’re ever in the area again, we would love to host you!"

• Family reunion

  5/5

  We loved the place. We stayed for a family reunion and were close to everything!! We really enjoyed our weekend would definitely book again!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thanks Christian! Appreciate the feedback and would love to host you again in the future!"