'River Oar'asis' in Heart of Pigeon Forge!

Reviews

• Great location

  5/5

  Great property. Really helpful team! Would recommend!

  *This review was originally posted on Vrbo

• Great stay!!!

  5/5

  Loved the house it was perfect for our stay only issue was there wasn’t any spare trash bags for kitchen can but no big deal we managed.

  Very clean and view was great and quiet community

  Manager's Response:

  Hi Ron, this homeowner has asked us to pass along the following response: "we're glad you enjoyed your stay with us! We are sorry about the missing trash bags and will be sure to address this issue for our future guests. Hope you can book with us again soon!"

• A few details were not explained before check-in

  3/5

  Overall, our stay was enjoyable. Both bathrooms were a great size and were fully stocked with towel sets and toiletries to use if needed. We also took advantage of the covered parking which fit two vehicles perfectly, one of which was a mid-sized SUV. Finding the property at night was a tiny challenge because the house number could not be seen from the street itself and was not well-let upon getting closer. The neighborhood was very quiet and we were close to all attractions that we wanted to visit.There were a few things that could have been better explained upfront: - The dishwasher did not work at all. Lights flashed non-stop and the soap dispenser was clogged. We had to hand-wash dishes, which wasn't the end of the world, but it did delay our coming and going for four adults each day.- The washing machine did not work at all. As soon as we contacted the property manager, they explained that they were aware of the issue. However, we never knew that and were a bit disappointed not being able to wash our belongings before leaving.- The property was well stocked with dishes, cookware and cleaning products. However, as we were cleaning the night before check-out, there were no additional trash bags. Had we known that upfront, we would have purchased some and left the rest for the next person.- The rear bedroom was quite chilly at night. The property owner did provide a spaceheater, but it wasn't as effective as expected.- The front bedroom had an outlet that was not operational. Again, our stay was enjoyable. Hopefully, any issues noted are addressed for the next person/people.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brittany, we're glad to hear that you enjoyed your stay overall! We sincerely apologize for the issues you experienced with the appliances. The homeowner let us know that there were below-average temperatures during your stay which froze the pipes in the home. The dishwasher and washing machine have been working since. The homeowners are looking into the rest of your concerns to ensure that all future travelers have excellent stays. We appreciate your valuable feedback!

• Perfect! Perfect! Perfect!

  5/5

  We were "wowed" when we first walked into the home. It is light, bright, beautifully decorated and seemingly huge. There is not one single thing that we would change about it, including the perfect location: very quiet and close by everything we wanted to do.The owners were quickly available (we locked ourselves out of the house).As I said....it was perfect.Thank you!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Joan, the homeowners would like to share this response:
  We really appreciate the 5-star review and hope to host you again soon!

• Great place to stay

  5/5

  Everything was as advertised great location, very well furnished, very clean. Would most definitely stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  The homeowners have asked us to share the following:
  Thanks for the 5-star review, Michael. We are glad you enjoyed your stay.